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BT Broadband
DE_612183
Posts: 4,092 Forumite
Had a call from someone who claimed to be from BT and they said they could see on their system that there were issues with my broadband.
The phone number was a sort of local one to me ( looked like a residential one so presume it's been asked somehow ).
Asked me to check my BB speed, which I did via an app on my phone.
He then said he'd transfer me to the technical dept.
At this point I hung up as I was suspicious, but I'm struggling to see what the scam is unless at some point they ask for ability to access my laptop remotely.
Is this a know scam?
Thanks
The phone number was a sort of local one to me ( looked like a residential one so presume it's been asked somehow ).
Asked me to check my BB speed, which I did via an app on my phone.
He then said he'd transfer me to the technical dept.
At this point I hung up as I was suspicious, but I'm struggling to see what the scam is unless at some point they ask for ability to access my laptop remotely.
Is this a know scam?
Thanks
1
Comments
-
Yes. A very well known one.
They ask to connect remotely to your laptop, then steal your stuff.1 -
This was a question submitted during one of our Ask an Expert events. It wasn't selected to be answered by our expert(s) but we've left it open for our users to share their insight.
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