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Vehicle insurance NCB unfair penalty

guillebart
guillebart Posts: 2 Newbie
First Post First Anniversary
edited 11 January 2023 at 4:44PM in Insurance & life assurance

Hi.... My previously held six independent car insurance policies are now reduced to three.

These three car insurance policies are all with separate insurance companies.

Every policy, with me as the main driver, has accrued at minimum a fifty–five year claim free position. (Obviously all years are now currently not accepted)

For obvious reasons, each annual application on all three is rated and evaluated for risk at that time of renewal. (Change of circumstances etc)

On ONE of these policies I had a car stolen in May 2021 with a reimbursement settlement value of £1500

Using comparison sites for renewal I do not enter this claim when renewing the two ‘Clean’ policies, in so far as these policies have NEVER been claimed against. The third I DO, and have, declared the theft.

I have now fallen foul of the pernicious CUE (Claims underwriting exchange) which states that I have an ‘AT FAULT’ claim against my name.

I am aware of why it is termed ‘at fault’:- insurers cannot ‘claim’ back from a third party!

This now affects both my other policy premiums, and I have been financially penalised across all three.

One for obvious reasons:-  the other two unfairly.

I am sure I am not the only vehicle owner to have encountered this sharp practice by insurers.

My complaint is as follows:-  CUE data base is a binary right / wrong calculus and the wording used and viewed by others is in my view, potentially legally misleading, at the least ‘negligent misrepresentation, or at worst ‘fraudulent misrepresentation’.

In my view this wording is prejudicing the insurer's view in assessing risk and should be changed to reflect the insured’s actual risk.

This is reproduced in the penalties imposed on multi-policy holders.

I am now paying a surcharge of 15-20 % on my original premiums across policies that have NEVER had a claim.

I would be interested in the legal pursuance of this wording.

This is a way of increasing insurers’ income with no justification and I believe this is tantamount to a scam





Comments

  • Hi.... My previously held six independent car insurance policies are now reduced to three.

    These three car insurance policies are all with separate insurance companies.

    Every policy, with me as the main driver, has accrued at minimum a fifty–five year claim free position. (Obviously all years are now currently not accepted)

    For obvious reasons, each annual application on all three is rated and evaluated for risk at that time of renewal. (Change of circumstances etc)

    On ONE of these policies I had a car stolen in May 2021 with a reimbursement settlement value of £1500

    Using comparison sites for renewal I do not enter this claim when renewing the two ‘Clean’ policies, in so far as these policies have NEVER been claimed against. The third I DO, and have, declared the theft.

    I have now fallen foul of the pernicious CUE (Claims underwriting exchange) which states that I have an ‘AT FAULT’ claim against my name.

    I am aware of why it is termed ‘at fault’:- insurers cannot ‘claim’ back from a third party!

    This now affects both my other policy premiums, and I have been financially penalised across all three.

    One for obvious reasons:-  the other two unfairly.

    I am sure I am not the only vehicle owner to have encountered this sharp practice by insurers.

    My complaint is as follows:-  CUE data base is a binary right / wrong calculus and the wording used and viewed by others is in my view, potentially legally misleading, at the least ‘negligent misrepresentation, or at worst ‘fraudulent misrepresentation’.

    In my view this wording is prejudicing the insurer's view in assessing risk and should be changed to reflect the insured’s actual risk.

    This is reproduced in the penalties imposed on multi-policy holders.

    I am now paying a surcharge of 15-20 % on my original premiums across policies that have NEVER had a claim.

    I would be interested in the legal pursuance of this wording.

    This is a way of increasing insurers’ income with no justification and I believe this is tantamount to a scam


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