Call from "Sky" asked me for my password

prowla
prowla Posts: 13,861 Forumite
Part of the Furniture 10,000 Posts Name Dropper
I just had a call from 0800 8620818 wanting to check I was OK with my Sky account; they asked me to confirm my name & address, which I did.
They then asked me for my password and I said No.
They then asked my for one of my other security questions and I said No.
They then said they could ask me for some bank details and I said I wasn't going to give that information to someone who had phoned me.

Comments

  • Olinda99
    Olinda99 Posts: 2,020 Forumite
    1,000 Posts Third Anniversary Name Dropper
    I guess another way is to give a false incorrect password. If they say OK then you know it's not Sky. If they say sorry that's wrong then you know it might be Sky !
  • DE_612183
    DE_612183 Posts: 3,470 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    normally they ask for a specific digit pf your password - not the whole thing.
  • brewerdave
    brewerdave Posts: 8,660 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    DE_612183 said:
    normally they ask for a specific digit pf your password - not the whole thing.
    This - when I last negotiated with them a month ago . they wanted two digits from my 8 digit password, stressing it wasn't my Sky account password
  • Peppa537
    Peppa537 Posts: 277 Forumite
    Fifth Anniversary 100 Posts Name Dropper
    Sky always ask for your password when talking to you on the phone. This isn’t the password you use to login to your online Sky account though and it’s perfectly safe to give to them. When joining Sky they ask you for a password to use so they can confirm it is the account holder they’re talking to. Also I’ve been asked by them for certain digits from the bank account my payments to them come from when I forgot that password. If you didn’t call them though, and don’t need to speak to them, then better to be safe than sorry. 
  • Marvel1
    Marvel1 Posts: 7,406 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 19 January 2023 at 2:26PM
    I never answer a number that is not stored, I then google it:

    https://who-called.co.uk/Number/08008620818#user-reviews

    If negative comments, number is blocked.
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