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Broadband recommendations

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Comments

  • Catmum71 said:
    Hi I use a company called The Calls Warehouse, they are a small company but I got Full Fibre for 6 months at £13.99 had no issues at all - just remember all their prices dont include vat so remember to add that on. But defo worth a look. 

    If they're selling to consumers, not businesses, then they are breaking the law by not clearly stating the VAT inclusive prices.
    Proud member of the wokerati, though I don't eat tofu.Home is where my books are.Solar PV 5.2kWp system, SE facing, >1% shading, installed March 2019.Mortgage free July 2023
  • Catmum71 said:
    Hi I use a company called The Calls Warehouse, they are a small company but I got Full Fibre for 6 months at £13.99 had no issues at all - just remember all their prices dont include vat so remember to add that on. But defo worth a look. 
    Have a look at this before you consider them:

    https://uk.trustpilot.com/review/thecallswarehouse.com

    I'm currently going to trial brsk alongside my Virgin 1 Gig line and decide which is better, but they look pretty good from the reviews and are only £22.50 for 1 Gig for 1st 12 months then £45 which is pretty good for 1gig up and down.

    https://uk.trustpilot.com/review/brsk.co.uk
  • Catmum71 said:
    Hi I use a company called The Calls Warehouse, they are a small company but I got Full Fibre for 6 months at £13.99 had no issues at all - just remember all their prices dont include vat so remember to add that on. But defo worth a look. 

    If they're selling to consumers, not businesses, then they are breaking the law by not clearly stating the VAT inclusive prices.
    Talking of VAT I just discovered as a new Plusnet consumer customer they will not supply a VAT invoice so if you claim VAT for your small business or your company pays for your broadband as an expense then this could cause you problems. Looking at the Plusnet forum it appears they changed policy a few years ago to drive people who need a VAT invoice to the higher tariff business accounts. I shall be leaving Plusnet as soon as my contract is up. Costs them nothing to issue a VAT receipt/invoice. If I'd have known I would never have signed up so check with which ever provider you are considering before sign that you can get a VAT invoice. 
  • aayush
    aayush Posts: 1,295 Forumite
    Part of the Furniture 500 Posts Name Dropper
    aayush said:
    Hi
    My broadband account is coming up for renewal and thus needs some recommendations 
     at present 1GB fiber connection broadband only paying at present £38.00 renewal is may 23
    need someone  free inst good customer service and tech support 


    any good for me ?
  • aayush
    aayush Posts: 1,295 Forumite
    Part of the Furniture 500 Posts Name Dropper
    am at present on 1 GB if went to 500mbps would son notice the difference on PS5 gaming as he not want me to drop pacakge but need to watch cost 
  • mgfvvc
    mgfvvc Posts: 1,230 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    aayush said:
    am at present on 1 GB if went to 500mbps would son notice the difference on PS5 gaming as he not want me to drop package but need to watch cost 
    Gaming really doesn't need anything like 1Gbps or even 500Mbps. The key metric is latency (ping time). I would expect a 500Mbps package to have a very similar latency to a 1Gbps package but I haven't found any good information on latency to back that up.
  • Fantastically high speeds sound appealing but aren’t really necessary for most domestic supplies.

    4K video streaming requires 15-40MB depending on which service you’re watching (Netflix, Prime, YouTube, iPlayer).

    High res audio is fine on single digit MB speeds.

    Downloading stuff is no longer constrained by your own line speed, the bottleneck has shifted to the remote server in most cases. You only have to watch the speed of any download be it Microsoft updates, films or music or installation files to see that it’s not you, it’s them that’s holding things up.

    100 Meg BT package here with two adults and two grown up offspring all regularly pummelling it, and it doesn’t miss a beat even if I'm watching Amazon Prime 4K and they’re doing their stuff.
  • Btw BT don’t make it obvious but it’s possible to buy their packages without the Halo part of it. That’s effectively a support service plus a couple of other add-ones, but if you’re comfortable not needing any of that it’s possible to save a few quid by omitting Halo from the deal. Worked for me.
  • Newcad
    Newcad Posts: 1,808 Forumite
    1,000 Posts Second Anniversary Name Dropper Photogenic
    edited 28 February 2023 at 3:49PM
    The thing to remember about broadband 'speed' is that it isn't actually speed. (Blame advertising for the misconception).
    Other things are measured 'per second' not just speed.
    With broadband it's capacity per second, and many people are paying for capacity that they don't need.
    When you work out what you do actually need, ie. how much broadband capacity you actually use then you can save money by only paying for what you need.
    eg. A sports stadium may have 100 turnstiles, with a capacity of 100 persons per minute.
    Whether there's 1 person, 20 people, or 100 people they still take a minute each to get in.
    The rest of the turnstiles are not being used.
    The 100 per minute is capacity not speed.
    It's the same with broadband, especially for home use you don't usually need 'high speed' broadband.
    Unless you have multiple people using it at once then the extra capacity (speed) you are paying for is going unused.
    I previously had 150mbps broadband, I halved the price by switching to a 40mbps package instead.
    I don't notice any difference in everyday use.
    As someone said above even Windows Updates etc. only run at 15-20mbps no matter what capacity broadband you are paying for.
    Watch it in Task Manager next time you do a Windows Update.

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