Considering small claims court

Jmoo

So I've long documented problems I've had with a guttering company that didn't do the job I'd paid for. They told me they'd fix it if I paid up. And they haven't managed to resolve it. It's now led to them not replying to any communications. 

I've written to trading standards and tried the bank, but it seems only a small claims court might get my money back to put things right. 

Now I've tried to send a warning letter. But they don't list a house number on their website. And guessing on Google maps has resulted in the postman saying he's been unable to deliver the letter.

I can't seem to find much about the company other than that they supposedly have a residential address without a number. 

Any ideas for what I can do? 

Ectophile

If they are actually a company, then find them on the Companies House web site https://www.gov.uk/get-information-about-a-company

That web site will list the registered address of every company.  That may be the address they trade out of, or it could be their accountants or lawyers.  Either way, it's the address that legal papers should be served to.

macman

If they are a sole trader, then your only option is to use a tracing agent, which need not be expensive. You can't pursue a county court claim without a physical address.
So, which is it? Sole trader or limited company?

DullGreyGuy

Jmoo said:

So I've long documented problems I've had with a guttering company that didn't do the job I'd paid for. They told me they'd fix it if I paid up. And they haven't managed to resolve it. It's now led to them not replying to any communications. 

I've written to trading standards and tried the bank, but it seems only a small claims court might get my money back to put things right. 

Now I've tried to send a warning letter. But they don't list a house number on their website. And guessing on Google maps has resulted in the postman saying he's been unable to deliver the letter.

I can't seem to find much about the company other than that they supposedly have a residential address without a number. 

Any ideas for what I can do? 

The majority of court judgements are never satisfied... before you spend more money issuing proceedings etc you should do some homework to ensure you are likely to get your money back if you win rather than just increase your losses.

As you say it's a company then it will be listed on Companies House and is required to have a registered address they can be contacted at. Its worth double checking what the address is as if its an accountants or forwarding service then enforcement of the debt can be more difficult.