Parking fine received but moved house

Frank_Smith11

Hi all

Apologies for adding another post. I received a PCN from a retail park for staying 3h25m in a 3h limit which I had no idea existed.

We were buying furniture for our house move and all the letters are going to our old address. So far I have not responded to any of them and the last one we have received is a 'notice of transfer to solicitors' (QDR). I have read through a lot of the forum and am happy with the approach of sending off an SAR if I get a letter of claim but what if that happens after our mail redirection stops in March?

The timeline so far is the fine was in September (just before we moved) , about 2 weeks before I updated my V5C. Since then it went to ZZPS then GCTT and now QDR. But post is taking about 6 weeks to reach us at the moment and I wanted to know if it was better reach out and inform them of my new address and wish to challenge on grounds of very poor signage. Or risk missing letters and things progressing without me knowing?

Attached is the latest letter which is dated 25th November but only arrived yesterday. Again it is all going to our old address and getting redirected. 

Many thanks for any help and suggestions. 

Coupon-mad

What a mess of a letter!  Horrible cheap looking font, the usual added £70 'extortion' and a threat of adding more money. Hilarious. Not scary at all.

You know GCTT are the same as ZZPS?

You need to send UKPC and GCTT an address rectification letter/email.  That is explained in the SAR section of the 2nd post of the NEWBIES thread, which also explains how to find the DPO email to send the rectification to.

My signature below tells everyone where to click to hop straight to the NEWBIES thread.  Please read the second and fourth posts there.

Then on Monday, when you feel more empowered after reading our resources and info, get yourself with those letters, back to that retail park and complain to the furniture store manager (no-one less) and INSIST he/she steps in and cancels this rogue PCN or tells you who the retail park agents are, who can!

If the store refuse to help, tell them you'll cancel your order (if not yet delivered) and will post about this horrendous experience on social media.

And if the Store are useless, the large 'totem/monolith' entrance tower sign with the shops listed on it at the retail park entrance usually provides the name and contact number of the managing agents. This is their fault (UKPC are their agent) and they can cancel the PCN in minutes...