BETA

Ask An Expert: ENERGY

This event is now over. Thanks for your questions. Experts MSE Andrew & MSE Clare have finished posting replies to many of them

Please note: our experts DO NOT offer personal financial advice. Heed the MSE Forum rules and keep it clean, kind & MoneySaving.

We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

Text messages from family members who have supposedly lost their phone.

silvercar
silvercar Posts: 48,461 Ambassador
Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
edited 2 June 2023 at 3:17PM in Ask An Expert: Archive
Every few weeks I get a text, supposedly that one of my kids has lost their phone. My classic reply is to ask “which one of you now?” To which there is often the reply “the elder one”. I doubt anyone would reply with anything other than their name.

I know in the UK you are told to forward the message (or copy and paste) to 7726 (spells SCAM on older phones), but what do you do abroad? 
I'm a Forum Ambassador on the housing, mortgages, student & coronavirus Boards, money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
3
3 votes

Ask An Expert: Answered · Last Updated

Scroll down for a transcript of this video.
For more, see our MSE guide:

This question and answer came about during the MSE Forum 'Ask An Expert' event in January 2023. It won't be updated so may no longer be correct at time of reading. This info does not constitute financial advice: always do your own research on top to make sure it's right for your circumstances.

Comments

  • silvercar said:
    Every few weeks I get a text, supposedly that one of my kids has lost their phone. My classic reply is to ask “which one of you now?” To which there is often the reply “the elder one”. I doubt anyone would reply with anything other than their name.

    I know in the UK you are told to forward the message (or copy and paste) to 7726 (spells SCAM on older phones), but what do you do abroad? 

    Nobody likes a pedant, but here I am  B) it actually spells SPAM (scam is 7226)
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 + Octopus Flux leccy
  • RobM99
    RobM99 Posts: 2,632 Forumite
    Eighth Anniversary 1,000 Posts Photogenic Name Dropper
    These fakes can often be detected by the syntax. I had a few "Whatsapp" allegedly from my daughter that started "Hey..." A term she never used.

    Some of these are bot generated automatic replies so I just answer with rubbish!
    Now a gainfully employed bassist again - WooHoo!
  • Transcript of the video above:

    A really common scam that's going around at the moment is for you to receive a WhatsApp message from your supposed children saying that they've lost their phone and they urgently need money. And a lot of people have transferred money to criminals this way. It's really quite worrying. First of all, take a breath. If you do have children, get in contact with your children or your family member that it's supposedly from, using the number that you already have for them, and just double check.

    Secondly, this is really likely to be a scam. So just don't reply and forward the message to 7726. That tells your telecoms company that this is a scam and they try and block it from happening to anyone else. Now, why 7726? Because on old telephones that was how you spell out the word 'spam'. 

    This Forumite has asked me a question about how they can do that if they're abroad. Now, 7726 is free in the UK, but when you're abroad you might come across extra charges for sending the message. So my suggestion is: wait until you get back to the UK before sending it. Alternatively, go online, open a chat with your telecoms provider and let them know that way.

  • I_Love_comps
    I_Love_comps Posts: 2,377 Senior Ambassador
    Ninth Anniversary 1,000 Posts Photogenic Name Dropper
    I have had these too. They are a scam. I have had several. I text my DD to check
    I am a Senior Ambassador on the Competitions Time Board and the Old Style MoneySaving Board.
    If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators.  Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.



    My Diary Link My Frugal Year 2023 My Frugal Year 2023 — MoneySavingExpert Forum

    My Challenges
    Make £2023 in 2023. £3.16/£2023 Make £2023 in 2023 — MoneySavingExpert Forum
    Compers Challenge 2023 0 Wins Compers challenge 2023! — MoneySavingExpert Forum
                               

                                                                                                                                  
Meet your Ambassadors

Categories

  • All Categories
  • 347.8K Banking & Borrowing
  • 251.9K Reduce Debt & Boost Income
  • 452.2K Spending & Discounts
  • 240.2K Work, Benefits & Business
  • 616.4K Mortgages, Homes & Bills
  • 175.4K Life & Family
  • 253.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.