Car brought from dealership which is now being scrapped by them.

m0bov

Again, how did you finance the purchase?

Debsnewbudget

m0bov said:

Again, how did you finance the purchase?

Cash

sorry he has still not got back to me with regards to other questions

macman

Debsnewbudget said:

m0bov said:

Again, how did you finance the purchase?

Cash

sorry he has still not got back to me with regards to other questions

But how did you pay? Cash, debit card, credit card, bank transfer? Exactly how old is the vehicle? More than 3 years, or less?

Debsnewbudget

macman said:

Debsnewbudget said:

m0bov said:

Again, how did you finance the purchase?

Cash

sorry he has still not got back to me with regards to other questions

But how did you pay? Cash, debit card, credit card, bank transfer? Exactly how old is the vehicle? More than 3 years, or less?

Bank transfer 
car first registered 31/3/2019

Debsnewbudget

Thanks for all your inputs and responses
until I get more information it’s probably best to stop comments on this post.
Getting all the information you require will allow a better discussion.
So thanks for all your comments so far.  

m0bov

You could speak with the bank. Your not renting a car, so if they won't repair it, push for a replacement or refund.

Debsnewbudget

m0bov said:

You could speak with the bank. Your not renting a car, so if they won't repair it, push for a replacement or refund.

They are willing to replace it, or offer a refund.
my original question was about them wanting to deduct £400 from the refund.  As posters have already commented, we need to know the mileage done by my son and whether the £400 is proportional to that and then my question can be answered.

Manxman_in_exile

Debsnewbudget said:

Hi
My son bought a 3 year old car from a Vauxhall dealership at the start of December 2022.
He loved the car, but he took it in this week ...

Apologies if this has been covered and I've missed it, but is he still within the 30 day short-term right to reject period?

If he is, isn't he entitled to a full refund?  With short term right to reject the trader can't mahe a deduction for use, can they?

HillStreetBlues

Manxman_in_exile said:

Debsnewbudget said:

Hi
My son bought a 3 year old car from a Vauxhall dealership at the start of December 2022.
He loved the car, but he took it in this week ...

Apologies if this has been covered and I've missed it, but is he still within the 30 day short-term right to reject period?

If he is, isn't he entitled to a full refund?  With short term right to reject the trader can't mahe a deduction for use, can they?

Waiting for the OP to come back with dates,  as that was my thought as well.
Also important that the OP gives the date of his son had first use of the car as that would be when the 30 days  start.

born_again

m0bov said:

You could speak with the bank. Your not renting a car, so if they won't repair it, push for a replacement or refund.

Not a chance of anything on a Bank transfer. Just like sending cash.