Bright App

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in Energy
Downloaded the Bright App last week and I'm just wondering if it takes a while to populate with the last 13 months of energy usage?
Within 3 days of down loading the app it populated back to Sept 22 but it's not showing any further back despite smart meter being installed Sept 21 ( and working fine sending readings to eon)
Did anyone else take a while to get all the data?
Thanks
Within 3 days of down loading the app it populated back to Sept 22 but it's not showing any further back despite smart meter being installed Sept 21 ( and working fine sending readings to eon)
Did anyone else take a while to get all the data?
Thanks
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Energy Used Electricity only. Hoping to get down to 6000 kWh a year. 2022 worked out at 6234 kWh a year in a 4/5 bedroom detached house EPC high B. Designed not retro-fitted ASHP Mitsubishi Ecodan, under floor heating ground floor, radiators 1st floor. Multi-fuel burner in lounge.
Dyslexia sufferer don't be too harsh if I get things a bit topsy turdy.
I've checked it against my own monthly data and it's all correct so the DCC must have records that go back further than the 13 months that the meter stores.
It's in 30min chunks but I cant check down to that level of granularity, only weekly and monthly
My meter is an ELSTER AS300P, SMETS 1 originally installed by SSE in May 2017
December 2022 Grocery Challenge: £137.9/£150
January 2023 Grocery Challenge; £79.12/£150
February 2023 Grocery Challenge: £2.65/£120
December NSD: 15/10
January NSD: 15/15
February NSD: 1/15
Make £2023 in 2023: #20. £128.39/£2023
2023 Decluttering: 3/365
If this was the case they would not have a support menu option in the free app to contact them.
They will want to know if there are issues for the paying and non-paying consumers.
As an aside I run two apps the loop app and bright and the bright app is short on December by 8.5kWh and this may be down to issues with it updating twice in December over Christmas and before New Year.
So out of the two so far loop is the more reliable but the graphs look nicer in Bright but conversely the yearly total in loop is handy for the calender year.
Energy Used Electricity only. Hoping to get down to 6000 kWh a year. 2022 worked out at 6234 kWh a year in a 4/5 bedroom detached house EPC high B. Designed not retro-fitted ASHP Mitsubishi Ecodan, under floor heating ground floor, radiators 1st floor. Multi-fuel burner in lounge.
Dyslexia sufferer don't be too harsh if I get things a bit topsy turdy.