Virgin Broadband Contract Query

gavhelen

Hi all,
I'll try and keep this concise, and would appreciate any advice anyone has to offer...

I'm currently with Virgin Media M125 Broadband, paying £48.75/month, as I haven't done anything since my original deal ended.

I called them to ask what deal they could do, which after much back and forth ended up with a pretty disappointing £34/month for M350. Whilst on the face of it this looks like a good deal, the same M350 package is £27/month for a new customer (with £10 one off set up fee). I got utterly frustrated with 'as a loyal customer we can offer you this great deal', which started at £46/mth, and ended up at £34/mth.

This is where I need some advice if possible please....

To cut a long story short, I've given my 30 days notice today, and my plan is to cancel, then rejoin as a new customer at £27/month.

My questions...
1. How long do I need to wait to sign up again (I've seen conflicting info online, as some say you have to wait 30-90 days after the disconnection has taken place), others have said you can sign up as a new customer in a different name (i.e. my wife's) once the service has been disconnected?
2. I plan to sign up to a rolling monthly broadband in the meantime, to maintain some internet access for the household, is NOW broadband which is £22/mth (1 mth contract), and a £70 one off set up cost - is this the best option for a stop gap internet, and would it be able to use in paralell with Virgin if I wanted it to (overlap the services to avoid any loss in internet service of some kind)?

Thanks in advance for any guidance on this
Gavin 

powerful_Rogue

You would have to give your 30 days notice to cancel. Once cancelled, you would have to wait 90 days before your wife could rejoin as a new customer. The connection between the two of you will be flagged at the credit check stage.

gavhelen

Thanks for your quick reply. Looks like accepting their offer is cheaper than 30 days of the stop gap broadband then 😞

Should I expect a call from Virgin over the coming days to offer me a better deal before I get disconnected?