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Lost item and money :o(

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  • I’m pretty sure it will be the original camera etc, so all may be well, but am tempted to video the entire unboxing process….just in case…..
    Do so. Its something i wish i'd done on a returned item once.

  • Pollycat
    Pollycat Posts: 35,788 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    +1 to this.

    I did it when I received an item that I'd bought for the 3rd time - the seller cancelled the first 2 sales as they 'wanted more' for the item despite not setting a reserve.
    We recorded the opening of the package when it finally arrived.
    Happily, everything was OK. 
  • Had a similar situation with depop.  Buyer had the item delivered and then contacted me to say the item delivered wasn’t what he bought.  He said he thought the courier had switched the item in the parcel saying the parcel was all ripped.  This was all lies as Evri provided a photo of the delivery.  Depop acted in his favour and wanted to refund him £175 asking him to return what he claimed was delivered.  Only when i threatened police action did the buyer confess he had the jacket trying to say that his neighbour had stolen it even although Evri delivered to his home, not the neighbour!  He immediately withdrew the buyer dispute begging me not to go to the Police.  I was disgusted at how Depop managed this giving scammers undue rights.
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