Transfer Vanguard funds to a fixed fee platform

dllive

Sea_Shell said:

Button pressed to start transfer.

It can all be done electronically (Fidelity to iWeb) so no need to print and post the transfer form.

Fingers crossed it all goes smoothly.

It's many £k on the line😲

I have literally just done the same (although from Vanguard to iWeb). Many many £ks on the line. I did the transfer while I was on the phone with them - and I gotta say - the lady couldnt have been more helpful! She even said that I could do partial pre-year transfers if I wanted! You cant do these using the website, they have to manually edit the form their end to make this happen. I was tempted to do this, but tbh she gave me so much confidence that I made a full transfer.

She said I could phone her later if I wanted to make sure it had submitted onto their system properly. She also said Ill get a letter in the post confirming the transfer request, and that transfer take between 1 - 3 weeks. (but she said that she's had cases where its only taken 1 or 2 days!).

Anyway, anyone else that doesnt have much confidence in the website I suggest phoning them. 

Sea_Shell

Just received the telephone PIN in the post.

So I wouldn't have been able to ring them without that anyway!!

dllive

Sea_Shell said:

Just received the telephone PIN in the post.

So I wouldn't have been able to ring them without that anyway!!

Ah yes, I forgot about the telephone PIN. Yes, mine took about 7 days to come through the post. 

chels

I've phoned them twice and neither time did they ask for digits from my PIN, maybe they only use it as an extra security measure if they deem it necessary, bit pointless otherwise!

movingon

Has anyone tried to do this from Hargreaves Lansdown? I selected them from the drop down box as the ISA provider and got a pop up stating that HL could do this electronically and there was no need to post a form. However, at the end of the process I was told to send the form in by post. I haven't had any form of acknowledgment that I have a transfer request/transfer pending, and of course they are closed today. 

Sea_Shell

movingon said:

Has anyone tried to do this from Hargreaves Lansdown? I selected them from the drop down box as the ISA provider and got a pop up stating that HL could do this electronically and there was no need to post a form. However, at the end of the process I was told to send the form in by post. I haven't had any form of acknowledgment that I have a transfer request/transfer pending, and of course they are closed today. 

It sounds like that "request to post" is standard blurb, superceded by the pop up.

I printed/saved the form for my own records.


I went back in (as if another transfer) and double checked the pop up wording (and took a screenshot) just to make sure I'd read it right.

Vortigern

movingon said:

Has anyone tried to do this from Hargreaves Lansdown? I selected them from the drop down box as the ISA provider and got a pop up stating that HL could do this electronically and there was no need to post a form. However, at the end of the process I was told to send the form in by post. I haven't had any form of acknowledgment that I have a transfer request/transfer pending, and of course they are closed today. 

I had a similar experience with an ongoing transfer from Vanguard to iWeb. I did not post the form, but I've had an acknowledgement letter from iWeb confirming that the transfer is in progress.

GeoffTF

chels said:

I've phoned them twice and neither time did they ask for digits from my PIN, maybe they only use it as an extra security measure if they deem it necessary, bit pointless otherwise!

If you do not have the PIN and it is more than a general enquiry, they go through extra security. I only ring iWeb once in a blue moon, and finding my well hidden PIN is not at all easy.

Sea_Shell

Sea_Shell said:

I've just webchatted with them (iWeb) and they have confirmed that it is in hand.

It probably takes a bit longer as it involves a share class conversion.

Still nothing ☹️

What am I likely to see first?

The ISA disappear from Fidelity?
Show as a pending transaction?
Or arrive at iWeb?

dllive

Sea_Shell said:

Sea_Shell said:

I've just webchatted with them (iWeb) and they have confirmed that it is in hand.

It probably takes a bit longer as it involves a share class conversion.

Still nothing ☹️

What am I likely to see first?

The ISA disappear from Fidelity?
Show as a pending transaction?
Or arrive at iWeb?

I checked mine today. (Vanguard to iWeb transfer). It looks like about half of its moved over. I had a slight panic attack when I checked my Vangaurd account and saw half my life savings had gone! But then relieved when I saw it was in iWeb.
So far Ive had no correspondence from either (apart from the initial emails). So I guess theyll just confirm once the transfer has fully completed.