Broadband social tariff rebate?

2 Posts
Hi, I have only just found out there was such thing as "social tariff" broadband. I have been paying Virgin over £45 for...well years now I suppose. I feel very wrong done to, that there has been little or no effort made by Virgin to inform me of such a thing, also the DWP did not say a thing and you literally have to have internet to claim now.
I am on UC and PIP, and would like to know a). how long has the social tarifs been a thing? and b). can I claim back that money I could have saved if someone had actually informed me of the social broadband tariff?
I only found this out as my broadband has been as slow as snails all the while paying for high speed broadband (my current download speed is 8 mps and I'm paying for 125 mps).
Any help or advice is appreciated, thanks!
I am on UC and PIP, and would like to know a). how long has the social tarifs been a thing? and b). can I claim back that money I could have saved if someone had actually informed me of the social broadband tariff?
I only found this out as my broadband has been as slow as snails all the while paying for high speed broadband (my current download speed is 8 mps and I'm paying for 125 mps).
Any help or advice is appreciated, thanks!
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Full list of social tariffs available on Ofcom website but obviously not all available to all addresses...
https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/costs-and-billing/social-tariffs
If you shop around you might be able to get better (non social) deals with cashback etc but you might have to haggle and switch regularly to compete with the best social tariff offerings. Remember if you do leave Virgin Media after giving notice you may have to pay as per contract for leaving it early but given the service and cost currently you're experiencing quite frankly it looks worth seeing what other options exist.