renting-building manager complaint

Michy78

The door get slammed more than 20 times in a day although there is a massive red sign on the door outside and inside not to slam it , it gets completely ignored . We get lot of Amazon delivery drivers who are too much in a rush even to pay attention and the worst time is late at night and early morning when some visitors are totally inconsiderate and let the door slamming  .Everyone in the building is annoyed by the noise as it is very loud , i cannot even imagine myself living on the ground floor.
The entrance door is not even a fire door and i don't even think this is within the law . The entrance door is a very old wooden arched double door. I tried every single solution possible , there are no springs or sash latch , the door even slams if we leave the door lock button as "open " mode ( sorry not sure how to explain it ) I have put soft door buffer cushions , felt pads , foam but nothing has worked effectively , it just slow the speed of the doot but people still push hard to close it so the noise is so loud .Also my flat has so many gaps  due to the water tank in the eaves and due to the fact the floor is just chipfloor board , the noise travels incredibly bad although i am on the top floor which is 3 floor up from the ground floor . I tried to look solutions online and researched a lot about it and i believe a special soft door close for arched door can be installed on the arched little part of wall , HOPEFULLY but no one has even been sent to assess the situation 

sourpuss2021

Is it also possibly the case that you spend too much time at home?!   If you were out and about more, the door wouldn't bother you so much?

Michy78

@sourpuss2021 Unfortunately i work from from home and i do go out after work but the noise level of the slamming is very loud

sourpuss2021

And did you just start working from home during lockdown?

I think it has been quite common that people who started working from home discovered that their flats really aren’t suitable for it.   Whether that’s due to communal doors slamming, or neighbours often having renovation work done (which wholly properly will take place during working hours).   

So rather than trying to make a building achieve Benedictine quiet, maybe the solution for you could be to hire a desk somewhere (there are plenty of pleasant co-working spaces across London) or if you work for a company, ask if you can go back to the office!

Sorry if this is an annoying answer but it may be more realistic than expecting everybody else to change around you.

Michy78

@sourpuss your nickname really suits you . , you are definitely very sour and your comment are irrelevant to my question !

You are not providing any solution here like the other kind people who have provided helpful advice .As i mentioned before, all the other residents in this block are annoyed and signed the letter to report the heavy slamming which regrettably has been lost by Royal Mail .

Doors can be closed without being slammed but unfortunately we are surrounded by ignorant people who do not care about others and causing unnecessary nuisance so a solution needs to be found. There is also a new law called "The right to quiet enjoyment " which has been put in place .

macman

It's not a 'new law'. It's an implied term in common law which relates to landlords and tenants, not really anything to do with public access to common areas of the building causing a noise nuisance.

eddddy

Interestingly, in the phrase "The right to quiet enjoyment", "quiet" doesn't mean the "absence of noise".

"Quiet" means "without interreference (from the landlord)". i.e. The landlord mustn't keep 'pestering' the tenant.


Here are some links with more info:

• https://evansandgreaves.co.uk/blogs/landlord-tenants-and-the-covenants-of-quiet-enjoyment/
• https://publications.parliament.uk/pa/ld199899/ldjudgmt/jd991021/mills-3.htm

From a legal perspective, if noise is causing a nuisance, it could be a ‘statutory nuisance’ (covered by the Environmental Protection Act 1990) or it could be covered by the Common Law Tort of Nuisance.

Michy78

@eddddy@macman Thank you very much for the feedback. I was referring to the following link the Right to quiet enjoyment and noise nuisance (hanne.co.uk) and specifically the "noise -nuisance " which a tenant should have the right to live in a household and to enjoy it peacefully. 

have a lovely Christmas Folks !!!!