DO YOU WANT YOUR RECEIPT.......... 21 December 2022 at 11:51AM in Food shopping & groceries 19 replies 1.2K views

abandonded

...........is a question I'm always asked at Aldis and Lidls. And after being overcharged a few times mainly on the numbers of an item I've bought, the answer as far as I'm concerned must always be "OF COURSE I DO". 

mr_stripey

it depends what I've brought. I'm pretty good at guesstimating how much I expect the shopping to come to and if it is more or less in line with expectations, I'm not fussed with the receipt. Obviously gets harder with larger shopping trips or if clubcard offers and multibuy savings are involved - so then I will take and check the receipt.

Merlin139

I always get my receipt if I am paying by card. Keep them to check when they appear on statements. I do have a tendency to check receipts if I am buying multiple offers to confirm they have actioned correctly. If the shelf edge label shows an offer I want to make sure I get it.

   

Katiehound

Generally speaking you need the receipt if you have something that turns out to be faulty.

 I took a bag of onions back to Aldi today which were partly rotten (bought less than a week ago) & I was lucky that it was a regular member of staff who exchanged them because I could not find the receipt.

In the summer I had bought a bag of oranges in Tesco Ireland, didn't bother with the till receipt as it was under a euro. Even before I got out of the self scan area realised one of the oranges was rotten! Of course the assistant believed me, he saw me buy them but without the receipt I could not go to Customer Services.......he went off and got some change out of their till! problem solved, luckily.

Till receipt every time

inspectorperez

Without trying to be a clever so and so, and I know not everyone is comfortable with mobile phones, but if you use the Lidl app, you will have an itemised bill each time you spend money. This is useful to not only allow you to check your bills, but also for return or warranty items. That may be why the staff ask the same question each time?

Not sure whether Aldi have this facility.

Brie

I don't mind being asked.  And I very often do want my receipt.  What annoys me is when I do say I want it I get the eye roll and a comment about another tree being killed.  It's the sort of thing that makes me want to comment positively on killing baby seals and nuking whales.

olgadapolga

inspectorperez said:

Without trying to be a clever so and so, and I know not everyone is comfortable with mobile phones, but if you use the Lidl app, you will have an itemised bill each time you spend money. This is useful to not only allow you to check your bills, but also for return or warranty items. That may be why the staff ask the same question each time?

Not sure whether Aldi have this facility.

Aldi don't have this facility.

With the Lidl app, it only stores receipts going back eight weeks. Useful for their 30-day returns period but not if you purchased something in the summer that's failed under warranty.

abandonded

inspectorperez said:

Without trying to be a clever so and so, and I know not everyone is comfortable with mobile phones, but if you use the Lidl app, you will have an itemised bill each time you spend money. This is useful to not only allow you to check your bills, but also for return or warranty items. That may be why the staff ask the same question each time?

Not sure whether Aldi have this facility.

We do have the Lidl app and do have the itemised receipt! And it was on checking this Lidl receipt later at home that we found that today we had been charged for 2 jars of turkey gravy at £2 instead of 1. However, having left the store we have no proof that we didn't in fact buy 2 jars. And that is the problem.
Regarding shopping at Aldi, we do not have an app and therefore always check the receipts before leaving. This is because a couple of years ago, on checking a receipt in the car, I found that I had been charged for 9 swedes instead of 1. Went straight back in and was given the refund without hassle. A similar situation occurred around a month ago and the assistant blamed the error on the till. 

Over the past 4 or 5 years between both shops, we have been overcharged in this way perhaps 6 to 8 times and that is why I will always tell people shopping at either store, to take their receipts and to check them. And to quote an old adage, "YOU KNOW IT MAKES SENSE"! 

PLRFD

If you’ve ever been wrongly accused of shoplifting outside a store like I have a receipt is very handy I’ve taken the receipt every time since and frankly don’t understand the question do you want your receipt.

abandonded

Brie said:

What annoys me is when I do say I want it I get the eye roll 

I got that last week but put the guy's gas at a peep by telling him that I had to get a refund earlier in the week when his mistake meant that I had to return to get  £1.20 refund. And I pointed out the assistant who gave me that refund.

sarah1972

I always say no thank you unless it’s goods other than food and then it’s a yes every time