DO YOU WANT YOUR RECEIPT..........

abandonded
abandonded Posts: 305 Forumite
First Anniversary First Post Combo Breaker
edited 17 August 2023 at 5:21PM in Food shopping & groceries
...........is a question I'm always asked at Aldis and Lidls. And after being overcharged a few times mainly on the numbers of an item I've bought, the answer as far as I'm concerned must always be "OF COURSE I DO". 
Abandoned
«13

Comments

  • it depends what I've brought. I'm pretty good at guesstimating how much I expect the shopping to come to and if it is more or less in line with expectations, I'm not fussed with the receipt. Obviously gets harder with larger shopping trips or if clubcard offers and multibuy savings are involved - so then I will take and check the receipt.


  • Merlin139
    Merlin139 Posts: 6,855 Forumite
    Name Dropper Photogenic First Post First Anniversary
    I always get my receipt if I am paying by card. Keep them to check when they appear on statements. I do have a tendency to check receipts if I am buying multiple offers to confirm they have actioned correctly. If the shelf edge label shows an offer I want to make sure I get it.

       
    3.795 kWp Solar PV System. Capital of the Wolds

  • Katiehound
    Katiehound Posts: 7,550 Forumite
    Name Dropper First Anniversary Combo Breaker First Post
    Generally speaking you need the receipt if you have something that turns out to be faulty.

     I took a bag of onions back to Aldi today which were partly rotten (bought less than a week ago) & I was lucky that it was a regular member of staff who exchanged them because I could not find the receipt.

    In the summer I had bought a bag of oranges in Tesco Ireland, didn't bother with the till receipt as it was under a euro. Even before I got out of the self scan area realised one of the oranges was rotten! Of course the assistant believed me, he saw me buy them but without the receipt I could not go to Customer Services.......he went off and got some change out of their till! problem solved, luckily.

    Till receipt every time
    Being polite and pleasant doesn't cost anything! --
    Many thanks
    -Stash bust:in 2022:337
    Stash bust :2023. 120duvets, 24 bags, 43 dog coats, 2 scrunchies, 10 mittens, 6 bootees, 8 glass cases, 2 A6 notebooks, 59 cards, 6 lav bags,36 angels,9 bones, 1 knee blanket, 1 lined bag,3 owls, 88 pyramids = total 420 total spend £5. Total for 'Dogs for Good' £546.82

    2024:23 Doggy duvets,29 pyramids, 6 hottie covers, 4 knit hats,13 crochet angels,1 shopper, 87cards=163 £86 spent!!!
  • Without trying to be a clever so and so, and I know not everyone is comfortable with mobile phones, but if you use the Lidl app, you will have an itemised bill each time you spend money. This is useful to not only allow you to check your bills, but also for return or warranty items. That may be why the staff ask the same question each time?

    Not sure whether Aldi have this facility.
  • Brie
    Brie Posts: 9,982 Forumite
    Photogenic First Post Name Dropper First Anniversary
    I don't mind being asked.  And I very often do want my receipt.  What annoys me is when I do say I want it I get the eye roll and a comment about another tree being killed.  It's the sort of thing that makes me want to comment positively on killing baby seals and nuking whales.
    "Never retract, never explain, never apologise; get things done and let them howl.”
  • olgadapolga
    olgadapolga Posts: 2,273 Forumite
    Name Dropper First Post First Anniversary Xmas Saver!
    Without trying to be a clever so and so, and I know not everyone is comfortable with mobile phones, but if you use the Lidl app, you will have an itemised bill each time you spend money. This is useful to not only allow you to check your bills, but also for return or warranty items. That may be why the staff ask the same question each time?

    Not sure whether Aldi have this facility.
    Aldi don't have this facility.

    With the Lidl app, it only stores receipts going back eight weeks. Useful for their 30-day returns period but not if you purchased something in the summer that's failed under warranty.
  • abandonded
    abandonded Posts: 305 Forumite
    First Anniversary First Post Combo Breaker
    edited 21 December 2022 at 3:24PM
    Without trying to be a clever so and so, and I know not everyone is comfortable with mobile phones, but if you use the Lidl app, you will have an itemised bill each time you spend money. This is useful to not only allow you to check your bills, but also for return or warranty items. That may be why the staff ask the same question each time?

    Not sure whether Aldi have this facility.
    We do have the Lidl app and do have the itemised receipt! And it was on checking this Lidl receipt later at home that we found that today we had been charged for 2 jars of turkey gravy at £2 instead of 1. However, having left the store we have no proof that we didn't in fact buy 2 jars. And that is the problem.
    Regarding shopping at Aldi, we do not have an app and therefore always check the receipts before leaving. This is because a couple of years ago, on checking a receipt in the car, I found that I had been charged for 9 swedes instead of 1. Went straight back in and was given the refund without hassle. A similar situation occurred around a month ago and the assistant blamed the error on the till. 
    Over the past 4 or 5 years between both shops, we have been overcharged in this way perhaps 6 to 8 times and that is why I will always tell people shopping at either store, to take their receipts and to check them. And to quote an old adage, "YOU KNOW IT MAKES SENSE"! 
    Abandoned
  • PLRFD
    PLRFD Posts: 1,125 Forumite
    Name Dropper First Post First Anniversary
    If you’ve ever been wrongly accused of shoplifting outside a store like I have a receipt is very handy I’ve taken the receipt every time since and frankly don’t understand the question do you want your receipt.
  • Brie said:
    What annoys me is when I do say I want it I get the eye roll 
    I got that last week but put the guy's gas at a peep by telling him that I had to get a refund earlier in the week when his mistake meant that I had to return to get  £1.20 refund. And I pointed out the assistant who gave me that refund.
    Abandoned
  • sarah1972
    sarah1972 Posts: 18,895 Senior Ambassador
    Homepage Hero Photogenic Name Dropper First Post
    I always say no thank you unless it’s goods other than food and then it’s a yes every time 
    I’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
This discussion has been closed.
Meet your Ambassadors

Categories

  • All Categories
  • 343.2K Banking & Borrowing
  • 250.1K Reduce Debt & Boost Income
  • 449.7K Spending & Discounts
  • 235.2K Work, Benefits & Business
  • 608K Mortgages, Homes & Bills
  • 173K Life & Family
  • 247.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.9K Discuss & Feedback
  • 15.1K Coronavirus Support Boards