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t-mobile complaint - who to?

chmaiden
chmaiden Posts: 116 Forumite
I want ot make a complaint to T-Mobile about their apalling customer service and total ambivelance to loyal customers....but i want to make it to someone near the top!!! Anyone got any email addresses?
cymru am byth! lick up the reggae!

Comments

  • mike_wall15
    mike_wall15 Posts: 208 Forumite
    100 Posts
    They're only going to pass it down the ranks when they start reading it.... I'd advise to just send it in to T-Mobile and take it from there. A letter would probably work better too. :beer:
    ** Mobile Phones.... I'm here to help **
  • seaniboy
    seaniboy Posts: 1,435 Forumite
    good luck T mobile Exec customer liasion office are hopeless... I know
    offered me £50 discount off an upgrade for denying me a upgrade for 4 years although I signed a 12 month contract in 1999 work that one out! thinks im going to ofcom a complaint so try that but dont hold your breath!
    If I helped or saved you money - Thank me
    If I helped you spend some money - spank me
    If I done both - :lipsrseal me:eek:
    :D
    ;)
  • andy88_2
    andy88_2 Posts: 3,676 Forumite
    1,000 Posts Combo Breaker
    As mike_wall15 says, a letter would be much more effective, and would go to the people that deal with this sort of thing. Spam email to the wrong person isn't going to be very helpful.
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