Amazon driver opened my front door without permission (it's on camera) - can I claim compensation?

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  • Lorian
    Lorian Posts: 6,164 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Did he leave a parcel?
  • Grumpy_chap
    Grumpy_chap Posts: 17,736 Forumite
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    An Amazon driver opened my front door without permission (it's on camera) - can I claim compensation? What are the next steps I should take?

    Thanks
    What loss have you suffered as a result of this action?

    Was the door unlocked?  Why?  Anyone could open an unlocked front door.

    Is this a door right into your house, or a door into a porch?  Many people have a porch door that they leave unlocked and that would be used by delivery drivers to leave a parcel inside the porch as safer than propped up outside exposed to the elements and less visible to passers-by.

    I assume it was an Amazon driver with a reason to be at your property (i.e. delivering an order) and not just a random person who looked like an Amazon driver who then entered the house and wandered around to do as they please.
  • Skiddaw1
    Skiddaw1 Posts: 2,248 Forumite
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    Our local couriers (and the postie) does it all the time (and we're very grateful) :)

    Really don't get what the issue is....
  • theoretica
    theoretica Posts: 12,689 Forumite
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    Compensation for realising how easily a criminal could do the same thing?
    But a banker, engaged at enormous expense,
    Had the whole of their cash in his care.
    Lewis Carroll
  • MalMonroe
    MalMonroe Posts: 5,783 Forumite
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    Oh dear, some people don't appear to have taken this question seriously .  .   .  .  

    But to be honest, I'd lock my door - our door's always locked. You never know who's lurking around and one of my parents' neighbours was burgled while she was at home when her door was unlocked. She neither heard nor saw a thing. Except that her handbag containing a purseful of money was no longer sitting on the kitchen table.

    Next step to take? Lock the door, delivery people then have to knock, or at the very least send you a message to say the parcel's been delivered. We always get an email or text when they've been to us. 

    Please don't shop an amazon driver, their job is bad enough as it is. 
    Please note - taken from the Forum Rules and amended for my own personal use (with thanks) : It is up to you to investigate, check, double-check and check yet again before you make any decisions or take any action based on any information you glean from any of my posts. Although I do carry out careful research before posting and never intend to mislead or supply out-of-date or incorrect information, please do not rely 100% on what you are reading. Verify everything in order to protect yourself as you are responsible for any action you consequently take.
  • outtatune
    outtatune Posts: 705 Forumite
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    edited 19 December 2022 at 6:50PM
    Opening the door no doubt allowed cold air into the property, which could have lowered the temperature by as much as 0.1 degree. At today's energy costs, that's a lot of money.
  • DullGreyGuy
    DullGreyGuy Posts: 17,262 Forumite
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    outtatune said:
    Opening the door no doubt allowed cold air into the property, which could have lowered the temperature by as much as 0.1 degree. At today's energy costs, that's a lot of money.
    was 14C today, some people here have been reporting their home dropping to below 10C... could have raised the temp by 0.1C and saved the OP a packet (as well as delivering one)
  • born_again
    born_again Posts: 19,456 Forumite
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    An Amazon driver opened my front door without permission (it's on camera) - can I claim compensation? What are the next steps I should take?

    Thanks
    So do you have porch? Or were they straight into your house?

    Many will open porch doors & leave parcels in there.. 
    Life in the slow lane
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