Economy 7 or Standard

EssexHebridean

Having been with EDF and their appalling customer service, even 7p per kWh isn’t tempting me to return. 

[Deleted User]

EssexHebridean said:

Having been with EDF and their appalling customer service, even 7p per kWh isn’t tempting me to return. 

Would the <1p that seems to be on their January rate card work?

mmmmikey

EssexHebridean said:

Having been with EDF and their appalling customer service, even 7p per kWh isn’t tempting me to return. 

I've actually found EDF's customer service to be way better than other suppliers I've used in the past - I guess there's just a big element of luck in it. I had a faulty smart meter which they changed quickly enough and there was no hassle agreeing estimated usage with them, just a sensible discussion with a fair outcome. I also swapped between fixed direct debit and whole amount monthy painlessly and got a refund within a few days when asked. I know you and others have had far less positive experiences - hope you don't mind me posting this for a bit of balance.

As far as the tariffs are concerned, when I've checked in the past it's generally been a question of EDF being best for high night time users and BG best for high day time users (until it gets to the point where single rate is better). Worth bearing in mind that the EPG has significantly changed the economics at the moment with some real bargains for high night time users - I bet it doesn't last though

EssexHebridean

[Deleted User] said:

EssexHebridean said:

Having been with EDF and their appalling customer service, even 7p per kWh isn’t tempting me to return. 

Would the <1p that seems to be on their January rate card work?

Honestly? No, I don’t think it would! Much the same as Utility Warehouse could come up with similar rates and I’d still be telling them to go away! 😂😂

holisitic22

EssexHebridean said:

There is something wrong there somewhere. The NSH's and immersion should all be heating up on the night rate - but those figures don't suggest that is what is happening. I don't suppose your two readings have got transposed have they, so that the day reading you give to the supplier is being billed as the night one? Can you give us the night readings from that bill, too please? 

Hi thanks for looking into this for me, really appreciate it:  here is the night readings from the bill:
28 Oct 2022 24250.0 Customer Read
29 Nov 2022 24277.0 Customer Read
Energy Used (Night) 27.0 kWh @ 23.1143 p/kWh           £6.24

holisitic22

macman said:

What we really need is the day/night split for a whole year, not just one month. Recheck your annual statement or estimate for this percentage split. Typically you need to be using 33% annually on night rate to make E7 pay. On your last bill, it's 9%.
4,307kWh for an all-electric flat is incredibly low.
As pointed out above, almost all your usage is being charged on day rate. Did you have the NSH's and immersion on during the billing period you've quoted?
Either the readings are being logged against the wrong register, or there is a problem with the way your E7 circuit has been wired. What sort of meter do you have: clockwork switched, tele-switched, smart meter?
Don't make the mistake of thinking that register 1 is day and register 2 is night, it's often the other way around.
NB: you've been there a decade, so do your older bills reflect the same imbalance towards daytime consumption? If so, I'm afraid you have potentially wasted thousands in bills, unless it's a read error.

Oh no that's exactly what I have providing from my meter 

register 1 for day and register 2 for night!   I'm not sure what I have...Its a clockwork in a glass dome and which has the day and night dials and this is attached to a small white box from EDF called multi rate single phase watt hour meter.  it flashes with the 1 reading, then 2 reading then T for total 

markin

holisitic22 said:

EssexHebridean said:

There is something wrong there somewhere. The NSH's and immersion should all be heating up on the night rate - but those figures don't suggest that is what is happening. I don't suppose your two readings have got transposed have they, so that the day reading you give to the supplier is being billed as the night one? Can you give us the night readings from that bill, too please? 

Hi thanks for looking into this for me, really appreciate it:  here is the night readings from the bill:
28 Oct 2022 24250.0 Customer Read
29 Nov 2022 24277.0 Customer Read
Energy Used (Night) 27.0 kWh @ 23.1143 p/kWh           £6.24

That seems very to low for a day reading to me, But it can't be the night if you are heating water and heaters at night.

Energy Used (Day) 266.0 kWh @ 36.9238 p/kWh £98.22 28 Oct 2022 24250.0
29 Nov 2022 24277.0 Customer Read

8.5 kwh a day would cover hot water and fridge, are the heaters not on yet in that month?

pensionpawn

I've just calculated that from 1st Jan the threshold for E7 (Shell energy) has moved up to 41%. I currently run under floor heating, in three rooms, for a couple of hours just before E7 ends,  as well as the dishwasher and washing machine, and this only gets me to 30%. I'm at a loss, unless you have a Tesla Powerwall (or similar) / EV, as to how anyone else can now make E7 work now. Surely with a (daytime) energy crisis in full swing tariffs should be encouraging people to move to E7, not push them away from it. I've been on E7 for as long as I can remember and am now investigating how to move to single rate. Hopefully it doesn't involve yet another meter swap and hopefully it's a simple process to return to E7 again when the tariff matches my needs.

mmmmikey

pensionpawn said:

I've just calculated that from 1st Jan the threshold for E7 (Shell energy) has moved up to 41%. I currently run under floor heating, in three rooms, for a couple of hours just before E7 ends,  as well as the dishwasher and washing machine, and this only gets me to 30%. I'm at a loss, unless you have a Tesla Powerwall (or similar) / EV, as to how anyone else can now make E7 work now. Surely with a (daytime) energy crisis in full swing tariffs should be encouraging people to move to E7, not push them away from it. I've been on E7 for as long as I can remember and am now investigating how to move to single rate. Hopefully it doesn't involve yet another meter swap and hopefully it's a simple process to return to E7 again when the tariff matches my needs.

Different suppliers have different ratios of day to night use and it's a question of choosing the one that best meets your needs. Worth changing suppliers if you can get rates that are better for you.

Because of the way that the Ofgem price cap and government EPG work together, there are some quite unusual rates for E7 at the moment with big swings in prices especially for those with either high night or high day (relatively!) usage. So far, as a very high night time user, I've done disproportionally well and I'm paying less now than I was a year ago, but and it's a big BUT, all that will change as the EPG changes and I'm expecting the situation to reverse with some alarmingly high % increases. Overall, it evens itself out but if, like me, you've done well so far it's important to remember the price increases will catch up with you with a vengence soon.

EssexHebridean

pensionpawn said:

I've just calculated that from 1st Jan the threshold for E7 (Shell energy) has moved up to 41%. I currently run under floor heating, in three rooms, for a couple of hours just before E7 ends,  as well as the dishwasher and washing machine, and this only gets me to 30%. I'm at a loss, unless you have a Tesla Powerwall (or similar) / EV, as to how anyone else can now make E7 work now. Surely with a (daytime) energy crisis in full swing tariffs should be encouraging people to move to E7, not push them away from it. I've been on E7 for as long as I can remember and am now investigating how to move to single rate. Hopefully it doesn't involve yet another meter swap and hopefully it's a simple process to return to E7 again when the tariff matches my needs.

I’m currently running at somewhere above 95% night rate use - this will drop back during the summer obviously but right now it’s about that level.