Nexus Group Parking Fine

lisajday

I have just been refused an appeal by the Nexus Group! We paid £1 for an hour's parking (Which I have the proof of as l paid via card and the machine did not give a receipt) but we entered the car park at 10.04am and were recorded leaving at 11.07am. I was with my Wife who is a Blue Badge holder and obviously it takes a little longer to get into the car than average which may have been the reason for going 3 minutes over! I stated all this in the appeal and this was the response:

The Charge was issued and the signage is displayed in compliance with The British Parking Association’s Approved Operator Scheme Code of Practice and all relevant laws and regulations. 

Clear signs at the entrance of this site and throughout inform drivers of the need to pay for parking, and it is not possible to access any part of the premises without passing multiple signs. The fact that you were unaware of the restrictions that are in place is not considered a mitigating circumstance for appeal.

In light of this, on this occasion, your representations have been carefully considered and rejected.

We can confirm that we will hold the Charge at the current rate of £60 for a further 14 days from the date of this correspondence. 

I also didn't state in the appeal that I was unaware of any restrictions so not sure why this has been the reason for the appeal being rejected?

Anyway, I have now appealed through POPLA as Nexus will not correspond any further regarding their decision and just wanted any advice if you have it!!! 

KeithP

Hello and welcome.

As you 'have now appealed through POPLA' probably best to wait for their verdict.


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Fruitcake

What happened when you complained to the landowner and your MP? That is always Plan A.

Remember, a PoPLA decision is not binding on the motorist so even if it is rejected there is no requirement to pay.

patient_dream

Welcome to the grear parking scam

Don't get confused, Group Nexus are only a two man band and now famous as a BPA scam member

Here they are,operating from a bust pub

https://find-and-update.company-information.service.gov.uk/company/11309569/officers

See what will POPLA say, POPLA are friends of parking scammers so don't expect much ...... it does not matter, it's no big deal, POPLA IS NOT A LAW, just fools,

Tell us what they say for further advice

lisajday

Fruitcake said:

What happened when you complained to the landowner and your MP? That is always Plan A.

Remember, a PoPLA decision is not binding on the motorist so even if it is rejected there is no requirement to pay.

I haven't I just followed what they said the next step was on the email?! Do you think it's worth doing that alongside POPLA?

Fruitcake

It's called Plan A for a reason. I wouldn't have suggested it if I didn't think it was worth doing. A landowner cancellation trumps any and every appeal offered by the unregulated private parking industry referred to as scammers, rogues and bloodsuckers by UK MPs across all parties.

Grizebeck

Oh dear shame you put in an appeal where you blabbed who was driving. Would have taken less then 5 minutes to win.

lisajday

Thanks for all the advice! Obviously new to all this!!! How do I find out the landowner

KeithP

lisajday said:

How do I find out the landowner

Earlier today @Umkomaas made this post.

 Where exactly did this alleged parking event take place?
Has this car park been mentioned before on this forum?

Umkomaas

lisajday said:

Thanks for all the advice! Obviously new to all this!!! How do I find out the landowner

SOME IDEAS ON DETERMINING WHO OWNS THE LAND

1. Google searches

2. If a retail park, check on any signage which lists the on-site outlets

3. Ask retailers on the site if there is a managing agent

4. Ask retailers on the site to whom do they pay rent

5. Contact the local authority and ask who pays the non-domestic/business rate for the car park (some councils have a spreadsheet on their website)

6. Contact the local Valuation Office and ask if they know. They often have a website which might provide the information 

7. Contact The Land Registry and for around £3 they should be able to provide definitive detail

8. If you haven't already done so, give us the name of the car park/site/location, we may have seen other cases there. 

lisajday

Again, thank you all and yes it has been mentioned on here several times Crown Wharf Retail Park Walsall so getting advice from other threads is also a help!!