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Creating a junk filter in Outlook

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  • MouldyOldDough
    MouldyOldDough Posts: 2,684 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    edited 17 December 2022 at 8:44AM
    I didn't say anything about 365 or SRS files.

    If you have a Hotmail account then you can go to Hotmail.com and log in with the details there.
    In there on the website is where you can set the Hotmail junk filter options.
    This will probably catch 95% of your junk mail before Outlook (the program) gets anywhere near it.
    Hotmail.com IS outlook.com 
    One and the same
    I have set up the filter on outlook.com

    If I was half as smart as I think I am - I'd be twice as smart as I REALLY am.
  • It turns out that rules do not run on items in the junk folder! 

    If I was half as smart as I think I am - I'd be twice as smart as I REALLY am.
  • k_man
    k_man Posts: 1,636 Forumite
    1,000 Posts Second Anniversary Name Dropper
    To clarify, were you trying to filter messages that were already automatically marked as Junk?


  • MouldyOldDough
    MouldyOldDough Posts: 2,684 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    edited 26 December 2022 at 12:59PM
    k_man said:
    To clarify, were you trying to filter messages that were already automatically marked as Junk?



    Yes - it looks as if that is the case - but I do not know how Outlook decides what is junk in the first place (without any filters added by myself)
    Is there a way of movng everything that arrives in the junk folder to "delete without asking" folder

    If I was half as smart as I think I am - I'd be twice as smart as I REALLY am.
  • k_man
    k_man Posts: 1,636 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Outlook (and the other big mail providers) use a combination of complex, ever evolving, algorithms and users marking mail as Junk/spam, to apply rules to all mailboxes.

    So if lots of users mark certain messages as Junk, this leads to messages to all users going into Junk.
    In this way the system learns based on user actions.

    The expected behaviour is not for users to use filters to mark as Junk, but instead to mark individual messages in their Inbox as Junk. If you do this, the automatic flagging gets better.
    As more users do this, it gets better for everyone.

    However, as the automatic marking as Junk isn't perfect, sometimes a legitimate message get marked, and you then need to mark as Not Junk.
    Again, by doing this the system gets better.

    So, while it is possible to delete Junk automatically, this risks deleting legitimate messages.
    The correct process is to regularly review the contents of the Junk folder, and leave deletion to the automated process (usually after 30 days)



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