Is this a phishing scam?

missile · 23 November 2022 at 6:15AM

IncomeMax <info@incomemax.org.uk>

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To:

You

Tue 22/11/2022 16:43

Dear Customer,

We need you to provide proof of eligibility to receive your £150 Warm Home Discount.

You recently applied for the 2022/23 Warm Home Discount – Support Plus rebate with EDF. To process your application, we’ll need to see proof of your eligibility before 20th December 2022.

IncomeMax is a trusted partner of EDF. We’re here to help you verify your application by identifying which documents to upload to prove your eligibility. Unfortunately, failure to do so will result in your application being cancelled along with your £150 rebate.

Click here to complete your online verification: https://whd.incomemax.org.uk

If you have any questions or need some support with understanding which documents to upload, you can call us on 0300 777 7772*. We are open from 9am to 5pm Monday to Friday.

Yours sincerely

Carly

Warm Home Discount Verification Manager

IncomeMax

www.incomemax.org.uk

*Calls to 03 numbers cost no more than calls to geographic (01 and 02) numbers and must be included in inclusive minutes and discount schemes in the same way. Calls from landlines are typically charged up to 10p per minute; calls from mobiles typically cost between 3p and 40p per minute. Calls from landlines and mobiles are included in free call packages.

[Deleted User] · 23 November 2022 at 6:26AM

Hi,

I didn't use your link, but did a google and found THIS.

[Deleted User] · 23 November 2022 at 7:01AM

Hi,

just noticed, you've posted in the Techie forum, might want to move for more replies.

missile · 23 November 2022 at 7:08AM

The company IncomeMax is genuine and the phone number is correct. See here for more
IncomeMax - Warm Home Discount

What concerned me is the generic nature of this e mail & lack of any personal info, e.g. my name, address or EDF account number.

It does appear to be genuine.

prowla · 23 November 2022 at 7:39AM

It does read like a scam.

marcia_ · 23 November 2022 at 7:51AM

Looks like a scam to me too. Is your supplier edf?

As far as i knew the WHD will be paid to the supplier if you are identified by them as qualifying but check on the benefits or energy boards

Misslayed · 23 November 2022 at 8:11AM

Move requested

Gillor · 23 November 2022 at 8:26AM

The telephone number is genuine.

The web address is coming up as clean on Virus Total.

I suppose the acid test is:

(a) are you with EDF?

(b) have you applied for a Warm Home Discount?

You could always phone them and ask if they are actually sending out emails which are addressed “Dear Customer” and not to the customer by name..

missile · 23 November 2022 at 10:25AM

Thanks to all for comments
a) yes I am EDF customer
b) Yes I did apply for Warm Home Discount

I did check phone number on "who called me". A few others have checked the telephone. Seems they were concerned like me.