Estate Management Packs - Why Do we Need One?

Listlad

We are in our 4th week of waiting. Paid £312 to HML / Beehive for the full management pack for our house. So we can send it to our buyer’s solicitor as part of the conveyancing process.  They made a mistake and applied the money to a property in a different part of the country with a similar address. 

Why do we need one? We already know the yearly charges, are up to date with those charges and we know what they are for and have paperwork to demonstrate that. 

It is holding up a chain of house purchases. The only part of the conveyancing process to be resolved. 

Jonboy_1984

It also demonstrates that there are no section 20 type major works planned (re-reroofing, cladding removal, external decoration etc etc) and that you are not trying to sell to avoid them, saddling your buyer with an unexpected major expense…

Ours took something like ten weeks, and generally the management agents were pretty good day to day…

eddddy

Listlad said:

Why do we need one? We already know the yearly charges, are up to date with those charges and we know what they are for and have paperwork to demonstrate that. 

 

Is your house freehold or leasehold?

If it's freehold, the Management Pack might be an FME1 form (or similar). You can download a sample copy from this page, to see the kind of information it asks about:   https://www.lawsociety.org.uk/topics/property/freehold-forms

If it's leasehold, the Management Pack might be an LPE1 form (or similar). You can download a sample copy from this page:   https://www.lawsociety.org.uk/topics/property/leasehold-forms

Tiglet2

Listlad said:

We are in our 4th week of waiting. Paid £312 to HML / Beehive for the full management pack for our house. So we can send it to our buyer’s solicitor as part of the conveyancing process.  They made a mistake and applied the money to a property in a different part of the country with a similar address. 

Why do we need one? We already know the yearly charges, are up to date with those charges and we know what they are for and have paperwork to demonstrate that. 

It is holding up a chain of house purchases. The only part of the conveyancing process to be resolved. 

You will, of course, have knowledge of the charges and have paperwork evidence to prove it.  However, your buyer's solicitor is acting for the buyer in a legal capacity.  While the management pack from the managing agent/freeholder may duplicate some of the paperwork you already have, there will be other documents (asbestos report and fire assessment, together with any Section 20 notices for example) that you may not have or may not disclose.  Unfortunately the buyer's solicitor will not rely on evidence supplied by you, the seller.  They require to have it confirmed by the Managing Agent, which covers themselves and the buyer should the need arise.  Any information supplied by you (with respect) cannot be relied upon.

Listlad

Tiglet2 said:

Listlad said:

We are in our 4th week of waiting. Paid £312 to HML / Beehive for the full management pack for our house. So we can send it to our buyer’s solicitor as part of the conveyancing process.  They made a mistake and applied the money to a property in a different part of the country with a similar address. 

Why do we need one? We already know the yearly charges, are up to date with those charges and we know what they are for and have paperwork to demonstrate that. 

It is holding up a chain of house purchases. The only part of the conveyancing process to be resolved. 

You will, of course, have knowledge of the charges and have paperwork evidence to prove it.  However, your buyer's solicitor is acting for the buyer in a legal capacity.  While the management pack from the managing agent/freeholder may duplicate some of the paperwork you already have, there will be other documents (asbestos report and fire assessment, together with any Section 20 notices for example) that you may not have or may not disclose.  Unfortunately the buyer's solicitor will not rely on evidence supplied by you, the seller.  They require to have it confirmed by the Managing Agent, which covers themselves and the buyer should the need arise.  Any information supplied by you (with respect) cannot be relied upon.

However if the information is simply information supplied by the estate management company themselves, that they have sent out to us and all of the other house owners across the estate.

Our property is freehold. And the property is 5.5 years old.

eddddy

Listlad said:

However if the information is simply information supplied by the estate management company themselves, that they have sent out to us and all of the other house owners across the estate.

Our property is freehold. And the property is 5.5 years old.

There's no law that says you have to provide a Management Pack to a prospective buyer.

You can offer to provide all the information yourself, if you want. If the buyer and their mortgage lender are happy with that - that's fine.

But it's very likely that your buyer and their mortgage lender won't be happy with that. They'll want all the info confirmed by the Management Company.


If that's the situation - maybe you should be angry with the buyer and their mortgage lender, because they're essentially saying they don't trust what you say. And the result is a long delay, while the Management Company confirms everything.

user1977

Listlad said:

Tiglet2 said:

Listlad said:

We are in our 4th week of waiting. Paid £312 to HML / Beehive for the full management pack for our house. So we can send it to our buyer’s solicitor as part of the conveyancing process.  They made a mistake and applied the money to a property in a different part of the country with a similar address. 

Why do we need one? We already know the yearly charges, are up to date with those charges and we know what they are for and have paperwork to demonstrate that. 

It is holding up a chain of house purchases. The only part of the conveyancing process to be resolved. 

You will, of course, have knowledge of the charges and have paperwork evidence to prove it.  However, your buyer's solicitor is acting for the buyer in a legal capacity.  While the management pack from the managing agent/freeholder may duplicate some of the paperwork you already have, there will be other documents (asbestos report and fire assessment, together with any Section 20 notices for example) that you may not have or may not disclose.  Unfortunately the buyer's solicitor will not rely on evidence supplied by you, the seller.  They require to have it confirmed by the Managing Agent, which covers themselves and the buyer should the need arise.  Any information supplied by you (with respect) cannot be relied upon.

However if the information is simply information supplied by the estate management company themselves, that they have sent out to us and all of the other house owners across the estate.

And if you were buying, would you trust your vendor to be giving the full story about upcoming / outstanding costs? Or would you want it confirmed from the horse's mouth?

dealio123

posted this in another thread where you asked. “waiting for management pack” 

@Listlad i’ve just received my management pack from the same company!

paid - 10th oct 
received - 15th nov 
they quoted a 21 working day turnaround, which they missed, but i was very unimpressed with the service as they didn’t even send an email to acknowledge they’d received payment, which i kept chasing. 

to confirm mine was for a leasehold so your documents will differ, but i was sent 18 documents in total, which included things like: insurance certificates, budget reports, resident handbook, development info, resident responsibilities, service charge accounts and statement. 

hope this helps! 

Listlad

eddddy said:

Listlad said:

However if the information is simply information supplied by the estate management company themselves, that they have sent out to us and all of the other house owners across the estate.

Our property is freehold. And the property is 5.5 years old.

There's no law that says you have to provide a Management Pack to a prospective buyer.

You can offer to provide all the information yourself, if you want. If the buyer and their mortgage lender are happy with that - that's fine.

But it's very likely that your buyer and their mortgage lender won't be happy with that. They'll want all the info confirmed by the Management Company.


If that's the situation - maybe you should be angry with the buyer and their mortgage lender, because they're essentially saying they don't trust what you say. And the result is a long delay, while the Management Company confirms everything.

That seems to sum it up from what I can tell. The delay can be unacceptably long though…

Listlad

dealio123 said:

posted this in another thread where you asked. “waiting for management pack” 

@Listlad i’ve just received my management pack from the same company!

paid - 10th oct 
received - 15th nov 
they quoted a 21 working day turnaround, which they missed, but i was very unimpressed with the service as they didn’t even send an email to acknowledge they’d received payment, which i kept chasing. 

to confirm mine was for a leasehold so your documents will differ, but i was sent 18 documents in total, which included things like: insurance certificates, budget reports, resident handbook, development info, resident responsibilities, service charge accounts and statement. 

hope this helps! 

Ah. Good news for you. Is all well with your buyer and their solicitor? Are they happy with the pack content?

Yours HML too?

They messed up with us and applied the fees paid to another property far away with a similar street name. I called them today and they tell me now it should be with my solicitor today. 🤞

Listlad

user1977 said:

Listlad said:

Tiglet2 said:

Listlad said:

We are in our 4th week of waiting. Paid £312 to HML / Beehive for the full management pack for our house. So we can send it to our buyer’s solicitor as part of the conveyancing process.  They made a mistake and applied the money to a property in a different part of the country with a similar address. 

Why do we need one? We already know the yearly charges, are up to date with those charges and we know what they are for and have paperwork to demonstrate that. 

It is holding up a chain of house purchases. The only part of the conveyancing process to be resolved. 

You will, of course, have knowledge of the charges and have paperwork evidence to prove it.  However, your buyer's solicitor is acting for the buyer in a legal capacity.  While the management pack from the managing agent/freeholder may duplicate some of the paperwork you already have, there will be other documents (asbestos report and fire assessment, together with any Section 20 notices for example) that you may not have or may not disclose.  Unfortunately the buyer's solicitor will not rely on evidence supplied by you, the seller.  They require to have it confirmed by the Managing Agent, which covers themselves and the buyer should the need arise.  Any information supplied by you (with respect) cannot be relied upon.

However if the information is simply information supplied by the estate management company themselves, that they have sent out to us and all of the other house owners across the estate.

And if you were buying, would you trust your vendor to be giving the full story about upcoming / outstanding costs? Or would you want it confirmed from the horse's mouth?

Of course but if the information can be gathered from documentation sent to every household on site…..which I have and can show the buyer’s solicitor….