Warm home discount no energy supplier
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I'm after a bit of help of possible please.
I've received a letter from the government saying I am eligible for the warm home discount and it will be automatically added onto my bill or PAYG meter.
However I do not have an energy account, I'm living with my parents as I'm am mums carer and do not pay for energy in my name.
Would I still receive this? As I would put it on the electric anyway.
Thank you in advance
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not sure how it works if your eligible but you are a carer for the acount holder not the other way around. you could maybe change the name on the account but i'm not sure if the energy company would do that.
It's amazing how those with a can-do attitude and willingness to 'pitch in and work' get all the luck, isn't it?
Please consider buying some pet food and giving it to your local food bank collection or animal charity. Animals aren't to blame for the cost of living crisis.
I don't know what's going on this year, the online info said one of the eligibility criteria was having your name on the energy account but many people are receiving the letters whose names aren't on the household's energy account.
If people are finding their energy suppliers don't know what's going on either, maybe raise the issue with Ofgem? They have this, on their FAQ page:
How can I contact Ofgem about the Warm Home Discount?
If you have any further questions, please contact us on our Warm Home Discount mailbox, [email protected].
Luckily because of the CoL payments the people missing out on WHD wont be as affected as they otherwise would have been, hopefully they improve things next year.
For the OP its as Spoonie said, I think you need to hope either the suppliers choose to accept it or the gov step in loosening their announced rules.
I contacted ofgem and they suggested to contact your energy supplier so just waiting for a reply from them. Here's some of the reply from ofgem.
The WHD rebate can on occasion be granted to households where one person, who is not named on the energy bill, is eligible for the scheme. I.e., the discount can be applied to the bill of one person, where another person in the household is eligible. You should contact your energy supplier to clarify this.