Smart Meter Network

Phones4Chris

Deleted_User said:

Robin9 said:

My Aclara is a SGM 1412-8       What in that says Smets 2 ?     I have the usual communications lights

The '4'.

Aclara SMETS1 meters were 13XX, SMETS2 are 14XX

The next 1 tells you single-phase and the 2 means with a contactor for off-peak.

Indeed. However to be more precise, the "next 1" tells you it has a single current sensing element and the last "2" indicates its a model with a 2A Auxiliary Relay.
The 1415- B has a single current sensing element, an in-built 100A  "Secondary" contactor (for direct switching of such as off-peak loads like storage heating etc.) also NO 2A Auxiliary Relay.
Whereas the 1416-B has a single current sensing element, the 100A "Secondary" contactor AND the 2A Auxiliary Relay.
The 1422-B has 2 current sensing elements (it's still single phase), the 100A "Secondary" contactor and NO 2A Auxiliary Relay.
(I have the 1416-B).
Meters with a 100A "Secondary" contactor are often referred to a 5 Terminal/Pole meters and this contactor(relay) is often referred to as the ALCS.
(Note - OVO's guide for these meters where it mentions the model numbers, the first paragraphs in C & D are slightly misleading if you read Aclara's manual).

PennyForThem_2

I have an Aclara SMETS 2 and I am with Octopus but live SE Wales.  I also had problems with it sending data;  Octopus Smart Meters Team have been great and getting it sorted over several months.  They fed back to me that there was a tricky problem with this meter (firmware, software?).   Currently it communicates.

I have Bright which tells me if it is communicating or not.

Phones4Chris

Don't forget the Bright App doesn't get data in real-time and they do do a catch-up if they haven't got all the data up-to-date, but sometimes I've noticed that's been a bit more than 24 hrs, other times it's very quick. The first little i symbol on the Electricity information on the Home page tells you when the data was last updated.

A bit of promotional blurb about the Aclara SGM1400 range of smart meters
I get the impression that they're a bit more complex to programme/set-up than some others, but I'm no expert in this area.
Sometimes I've wondered if EDF have any experts on these either!

[Deleted User]

Phones4Chris said:

Sometimes I've wondered if EDF have any experts on these either!

They may well do - but it won't be the people answering the phones.

Phones4Chris

[Deleted User] said:

Phones4Chris said:

Sometimes I've wondered if EDF have any experts on these either!

They may well do - but it won't be the people answering the phones.

I wasn't referring to those that answer phones.

Irnblu

Thanks for the clear explanation Dolor! Doesn't sound like there is much I can do to improve the situation however. Thanks again.

[Deleted User]

Irnblu said:

Thanks for the clear explanation Dolor! Doesn't sound like there is much I can do to improve the situation however. Thanks again.

It is worth checking with your neighbours to see if they have a connection. If someone dies, then talk to your supplier about  whether it is possible for them to establish a MESH. The concept being that your meter ‘jumps’ across the mesh until it finds a meter that has a connection to the DCC network. Clearly, for this to work there needs to be a number of meters in a given location. I confess that I have no idea how this is set up.