iPhone 13 mini win dilemma 17 November 2022 at 10:28AM edited 17 November 2022 at 10:31AM in I won! I won! I won! 18 replies 1.8K views

Comping_Rich

According to DHL:

https://mydhl.express.dhl/gb/en/help-and-support/faqs/duties-and-taxes.html

The payment of duties and taxes are typically the responsibility of the receiver.

DHL typically pays duties and taxes to authorities upon import on behalf of the receiver, and then charges the receiver.

In addition, if the shipper pre-selects to pay all DHL charges (and duties and taxes) when creating a shipment (on behalf of their customers/receivers of the goods), then DHL will outlay duties and taxes and charge it back to the shipper (together with other customs-related charges, if applicable). This ensures no charges to receivers of goods.

Contact your DHL Express representative for more information about our DHL Billing Services.

Who is responsible for payment of duties and taxes?

Duties and taxes are levied by Customs in the destination country and the receiver is responsible for paying them.

• DHL will pay the charges on the receiver's behalf and collect payment from the receiver prior to or on delivery.
• Generally, DHL Express is unable to deliver parcels until these have been paid.

Why is the receiver being asked to pay Customs duties and taxes?

Might be worth contacting Citizens Advice or some similar organization.

Deb2008

Glad you have the phone, Well done.
Odd that it was delivered, I would just check with the prize giver, incase they have paid it and you dont have to.

Keep_pedalling

cutey1983 said:

Pinkyp said:

Yeah the senders may have already paid the Tax & Duty on this if its been delivered as Customs don't usually release the goods until payment has been received. 

Well Done, Nice Win   

I would have thought the same, but the sender implicitly stated duties and taxes are payable in their dispatch confirmation email.

Very strange that DHL delivered before payment, despite sending an invoice (by both text and email) and calling me yesterday.

I'm a law abiding citizen, however times are hard and I wonder if there is some loophole that legally gets me out of paying...

Some couriers like Parcel Force will only deliver before delivery but most deliver first and invoice later. There are no loopholes they paid the VAT and import duties for you so you owe them that money plus their admin charge. You could get the VAT and ID refunded if you returned the item but you would need to claim that from HMRC and you would not get the DHL admin fee back.

All you can really do is curse brexiteers or kick yourself if you are one of them

lottiegirl

well done.

cutey1983

Keep_pedalling said:

cutey1983 said:

Pinkyp said:

Yeah the senders may have already paid the Tax & Duty on this if its been delivered as Customs don't usually release the goods until payment has been received. 

Well Done, Nice Win   

I would have thought the same, but the sender implicitly stated duties and taxes are payable in their dispatch confirmation email.

Very strange that DHL delivered before payment, despite sending an invoice (by both text and email) and calling me yesterday.

I'm a law abiding citizen, however times are hard and I wonder if there is some loophole that legally gets me out of paying...

Some couriers like Parcel Force will only deliver before delivery but most deliver first and invoice later. There are no loopholes they paid the VAT and import duties for you so you owe them that money plus their admin charge. You could get the VAT and ID refunded if you returned the item but you would need to claim that from HMRC and you would not get the DHL admin fee back.

All you can really do is curse brexiteers or kick yourself if you are one of them

Thanks for your help Comping Rich. No word from DHL since they sent the invoice, so I am hoping God makes them forget or perhaps the prizegiver did actually pay the import duty and tax. Fingers crossed either way!

Lili7

Well Done!!!:)

cymruchris

Keep_pedalling said:

cutey1983 said:

Pinkyp said:

Yeah the senders may have already paid the Tax & Duty on this if its been delivered as Customs don't usually release the goods until payment has been received. 

Well Done, Nice Win   

I would have thought the same, but the sender implicitly stated duties and taxes are payable in their dispatch confirmation email.

Very strange that DHL delivered before payment, despite sending an invoice (by both text and email) and calling me yesterday.

I'm a law abiding citizen, however times are hard and I wonder if there is some loophole that legally gets me out of paying...

Some couriers like Parcel Force will only deliver before delivery 

I wish mine would deliver before delivery - then they might be on time instead of always late

To the OP - I'd get it paid, and either sell the phone to recoup your costs, or enjoy a nice new phone for a bargain price Well done on winning. 

jasbooni

Congrats!