We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Skipton Building Society - Opening/Operating Online Experiences

Options
2»

Comments

  • adindas
    adindas Posts: 6,856 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 16 November 2022 at 4:44PM
    XDA said:
    What is everyone’s experience of opening an online account with Skipton? Is it straightforward with online identity checks or do they need paperwork posted to them?
    Despite all the positive comments, there is always a possibility that the automated ID check throws up an issue, and they will request some documentation. This can happen with any provider, maybe more with some than others, although there are no statistics to prove this though.
    Exactly this.It happened to me a while ago. In the past I had a regular saving with them, have not changed the address the contact number so they should have got my detail. They asked me to send the certified copy. So I ignored them.
    This year I applied one of their Easy Access Saver account. It got approved straight away, no ifs, no buts.
    Bank verification is still a mystery to me.

  • XDA
    XDA Posts: 405 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    XDA said:
    What is everyone’s experience of opening an online account with Skipton? Is it straightforward with online identity checks or do they need paperwork posted to them?
    Despite all the positive comments, there is always a possibility that the automated ID check throws up an issue, and they will request some documentation. This can happen with any provider, maybe more with some than others, although there are no statistics to prove this though.
    I totally agree!

    I was just looking for a general consensus on what they’re like to deal with etc in addition to the account opening process.

    I’m going to open an account and see what happens. 🤞🏻
    “Hardware: The parts of a computer system that can be thrown out of the nearest window!”
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    100 Posts Name Dropper Photogenic
    edited 16 November 2022 at 7:32PM
    XDA said:
    What is everyone’s experience of opening an online account with Skipton? Is it straightforward with online identity checks or do they need paperwork posted to them?
    Despite all the positive comments, there is always a possibility that the automated ID check throws up an issue, and they will request some documentation. This can happen with any provider, maybe more with some than others, although there are no statistics to prove this though.
    Failing automated ID checks can happen now and again even with the most robust setup.

    XDA said:
    XDA said:
    What is everyone’s experience of opening an online account with Skipton? Is it straightforward with online identity checks or do they need paperwork posted to them?
    Despite all the positive comments, there is always a possibility that the automated ID check throws up an issue, and they will request some documentation. This can happen with any provider, maybe more with some than others, although there are no statistics to prove this though.
    I totally agree!

    I was just looking for a general consensus on what they’re like to deal with etc in addition to the account opening process.

    I’m going to open an account and see what happens. 🤞🏻
    Their customer service is very good and processes not bad for a Building Society; certainly better than the neighbouring Yorkshire Building Society.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.9K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.