Password on credit file
in Budgeting & bank accounts
9 replies 239 views
Read tons of stuff on this website and it seems everyone has an opinion, right or wrong. I know I had my identity cloned back in 2005 and as a result I was recommended to protect my credit file by putting a password on it (I think through ProtectMyId which Experian were touting around then)
Thing is, I know this is right and I know why I did it and it makes perfect sense but the trouble is I have problems remembering my name from day to day so I have NO CHANCE of digging up a 17year old password now that I am applying for a credit card.
My question is two fold - 1) how do I remove or reset the password and 2)how do I call anyone at Experian to discuss it as their telephone number system is designed to keep people out and I cannot find a number that gets me to one of those rarities in life, a human voice in customer service. 8 billion people on the planet and not one is accessible at Experian..........
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Their UK equiv is a very different beast. A nearer proxy to it would be CIFAS's protective registration but that only lasts for 2 years
There did used to be a similar product in the UK https://www.experianplc.com/media/latest-news/2010/20-07-2010/ but it wasnt launched until 2010 as per the above press release. It however has been discontinued as the URL now just points to the standard homepage.
Have you not applied for any form of credit for 17 years? I'd suggest its not a case of "how they got over the issue" but that there is no issue and 17 years has fogged the memory!