I paid a roofer in cash to fix my roof but he never came back to finish the work!

Jon2022

user1977 said:

Jon2022 said:

user1977 said:

If he's trading as a limited company then your claim is against the company (how long has that existed?).

Though if you have only been waiting for 3 days then I think you may be being premature about escalating it at this stage, it's pretty standard (if annoying) for tradespeople to be juggling multiple jobs.

Sorry forgot to say the company was registered on Jan 22. How do I go about claiming against the company? 

Send a letter before action to their registered office, and if that doesn't work, start a small claim. Though bear in mind you may have difficulty identifying any company assets, so getting a judgment won't necessarily mean being paid.

user1977 said:

Jon2022 said:

user1977 said:

If he's trading as a limited company then your claim is against the company (how long has that existed?).

Though if you have only been waiting for 3 days then I think you may be being premature about escalating it at this stage, it's pretty standard (if annoying) for tradespeople to be juggling multiple jobs.

Sorry forgot to say the company was registered on Jan 22. How do I go about claiming against the company? 

Send a letter before action to their registered office, and if that doesn't work, start a small claim. Though bear in mind you may have difficulty identifying any company assets, so getting a judgment won't necessarily mean being paid.

Thanks. I do have a payment receipt (on the receipt he mention 'non-taxable item') and a '15 year guarantee' document that he gave me (probably not worth the paper it's written on).
Do you think sending a letter to the registered address would help given it goes to him and he doesn't see to care given the absence of response to calls or texts?

Also given I have to pay a fee to go to small claims court, do I realistically have a chance of recouping anything back?  

Jon2022

diystarter7 said:

too late now but for anyone reading this. Any outfit that gives you a so-called quote or estimate, as it if it inc vat/everything and get it in writing especially a quote.   I learned the hard way when i was young about 22 and those days, well for me I was not as well informed as 22 year olds today - got the brakes changed on my Audi and as i went to pay the agreed price it was as stated I asked the ........ does not inc vat it said not - i said buy it was a "quote" and the low life replied 'we dont get the vat, mate.'  This outfit had been recommended by a couple of women that worked in the same office as me and I thought never again. The warnings were there as i waited this bloke was having his car repaired and it was a hot day and those waiting were enjoying the sun and they we shouting and making threats to burn his car etc/


Ive paid in cash in the past for various reasons but I have never and never would pay anyone upfront. The times I paid before the job is completed is when items arrived out our address. Even then if its tiles/flooring stuff or worse block paving etc - they get it cheap or its stolen and you pay them good money and the /// off.


The only good bit for your op is that the ??? is actually registered as a limited co I thought it was a lie when i read your OP.  They do lie and i never call anyone from a flier.  Sadly, he is going to play you and is about to fold the ltd co within a couple of weeks. I sincerely hope I'm wrong.


PS - if your house is insured I think you need to tell them re any major works I read somewhere but not sure if this included the roof. Having said that I've never told them. However, your roof is not as secure it should be, so if there is a storm/etc as only ten tiles on the roof, possibly easier to flood/etc. But you decide
Good luck

Thank you. Just to clarify he's changed ten tiles but the other old tiles are still in place. 

DanDare999

diystarter7 said:

OP
If you wish send me the details of the outfit and I will do a bit of research - not promising anything other than searching and having a better idea of where you stand

Your choice either way, good luck.

Do you have access to anything more then the general public do?

The OP should start with a Companies House search. 

https://www.gov.uk/get-information-about-a-company

user1977

Jon2022 said:

user1977 said:

Jon2022 said:

user1977 said:

If he's trading as a limited company then your claim is against the company (how long has that existed?).

Though if you have only been waiting for 3 days then I think you may be being premature about escalating it at this stage, it's pretty standard (if annoying) for tradespeople to be juggling multiple jobs.

Sorry forgot to say the company was registered on Jan 22. How do I go about claiming against the company? 

Send a letter before action to their registered office, and if that doesn't work, start a small claim. Though bear in mind you may have difficulty identifying any company assets, so getting a judgment won't necessarily mean being paid.

user1977 said:

Jon2022 said:

user1977 said:

If he's trading as a limited company then your claim is against the company (how long has that existed?).

Though if you have only been waiting for 3 days then I think you may be being premature about escalating it at this stage, it's pretty standard (if annoying) for tradespeople to be juggling multiple jobs.

Sorry forgot to say the company was registered on Jan 22. How do I go about claiming against the company? 

Send a letter before action to their registered office, and if that doesn't work, start a small claim. Though bear in mind you may have difficulty identifying any company assets, so getting a judgment won't necessarily mean being paid.

Thanks. I do have a payment receipt (on the receipt he mention 'non-taxable item') and a '15 year guarantee' document that he gave me (probably not worth the paper it's written on).
Do you think sending a letter to the registered address would help given it goes to him and he doesn't see to care given the absence of response to calls or texts?

Also given I have to pay a fee to go to small claims court, do I realistically have a chance of recouping anything back?  

Well, you asked how to escalate it. If you want to just give up and write off the money, you could do that. But if you did want to take it to court, as a minimum courts expect you to have first made some sort of final demand (to demonstrate that the court action is actually necessary).

the_lunatic_is_in_my_head

OP can you confirm, you say the workers were there for 3 days changing the membrane, so are you saying they took all the tiles off and refitted the originals (with 10 replaced for new)?

Jon2022

DanDare999 said:

diystarter7 said:

OP
If you wish send me the details of the outfit and I will do a bit of research - not promising anything other than searching and having a better idea of where you stand

Your choice either way, good luck.

Do you have access to anything more then the general public do?

The OP should start with a Companies House search. 

Yes, the company is listed on Company House. 

Jon2022

user1977 said:

Jon2022 said:

user1977 said:

Jon2022 said:

user1977 said:

If he's trading as a limited company then your claim is against the company (how long has that existed?).

Though if you have only been waiting for 3 days then I think you may be being premature about escalating it at this stage, it's pretty standard (if annoying) for tradespeople to be juggling multiple jobs.

Sorry forgot to say the company was registered on Jan 22. How do I go about claiming against the company? 

Send a letter before action to their registered office, and if that doesn't work, start a small claim. Though bear in mind you may have difficulty identifying any company assets, so getting a judgment won't necessarily mean being paid.

user1977 said:

Jon2022 said:

user1977 said:

If he's trading as a limited company then your claim is against the company (how long has that existed?).

Though if you have only been waiting for 3 days then I think you may be being premature about escalating it at this stage, it's pretty standard (if annoying) for tradespeople to be juggling multiple jobs.

Sorry forgot to say the company was registered on Jan 22. How do I go about claiming against the company? 

Send a letter before action to their registered office, and if that doesn't work, start a small claim. Though bear in mind you may have difficulty identifying any company assets, so getting a judgment won't necessarily mean being paid.

Thanks. I do have a payment receipt (on the receipt he mention 'non-taxable item') and a '15 year guarantee' document that he gave me (probably not worth the paper it's written on).
Do you think sending a letter to the registered address would help given it goes to him and he doesn't see to care given the absence of response to calls or texts?

Also given I have to pay a fee to go to small claims court, do I realistically have a chance of recouping anything back?  

Well, you asked how to escalate it. If you want to just give up and write off the money, you could do that. But if you did want to take it to court, as a minimum courts expect you to have first made some sort of final demand (to demonstrate that the court action is actually necessary).

Sorry I was simply trying to find out if you had any experience as to how likely my chances of success are based on my situation and whether this would be worth pursuing. 

Jon2022

the_lunatic_is_in_my_head said:

OP can you confirm, you say the workers were there for 3 days changing the membrane, so are you saying they took all the tiles off and refitted the originals (with 10 replaced for new)?

3 hours not 3 days! Yes they took the tiles off on one side, put down the membrane and replaced the old tiles and changed a total of 10 with new tiles. He said the rest of the tiles were in good condition and did not need changing (despite him telling me that the whole side need changing following his initial inspection). The front of the roof still requires work that hasn't been finished.

DanDare999

Jon2022 said:

user1977 said:

Jon2022 said:

user1977 said:

Jon2022 said:

user1977 said:

If he's trading as a limited company then your claim is against the company (how long has that existed?).

Though if you have only been waiting for 3 days then I think you may be being premature about escalating it at this stage, it's pretty standard (if annoying) for tradespeople to be juggling multiple jobs.

Sorry forgot to say the company was registered on Jan 22. How do I go about claiming against the company? 

Send a letter before action to their registered office, and if that doesn't work, start a small claim. Though bear in mind you may have difficulty identifying any company assets, so getting a judgment won't necessarily mean being paid.

user1977 said:

Jon2022 said:

user1977 said:

If he's trading as a limited company then your claim is against the company (how long has that existed?).

Though if you have only been waiting for 3 days then I think you may be being premature about escalating it at this stage, it's pretty standard (if annoying) for tradespeople to be juggling multiple jobs.

Sorry forgot to say the company was registered on Jan 22. How do I go about claiming against the company? 

Send a letter before action to their registered office, and if that doesn't work, start a small claim. Though bear in mind you may have difficulty identifying any company assets, so getting a judgment won't necessarily mean being paid.

Thanks. I do have a payment receipt (on the receipt he mention 'non-taxable item') and a '15 year guarantee' document that he gave me (probably not worth the paper it's written on).
Do you think sending a letter to the registered address would help given it goes to him and he doesn't see to care given the absence of response to calls or texts?

Also given I have to pay a fee to go to small claims court, do I realistically have a chance of recouping anything back?  

Well, you asked how to escalate it. If you want to just give up and write off the money, you could do that. But if you did want to take it to court, as a minimum courts expect you to have first made some sort of final demand (to demonstrate that the court action is actually necessary).

Sorry I was simply trying to find out if you had any experience as to how likely my chances of success are based on my situation and whether this would be worth pursuing. 

If you can evidence what you say, they don't respond and don't finish the job your chances of success are good.

Part two recovering the money, well that is down to the assists of the limited company. Unless he's young or newly staring out in January 22. My bet is he's a fly by night, done this before and the company has no assets/or will fold when you sue. 

Flight3287462

OP call him up from another phone, tell him you have recorded his call and if you don't get your money back you will be reporting him to HMRC.

What you do after that is up to you.