We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

The MSE Forum Team would like to wish you all a Merry Christmas. However, we know this time of year can be difficult for some. If you're struggling during the festive period, here's a list of organisations that might be able to help
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Has MSE helped you to save or reclaim money this year? Share your 2025 MoneySaving success stories!

Octopus Gas, why different price on bill?

2»

Comments

  • Spoonie_Turtle
    Spoonie_Turtle Posts: 10,810 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    I think they just need to change it to 'app/website may not be showing … '
  • Ally_E.
    Ally_E. Posts: 396 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    That's weird, my octopus gas bill displayed the correct tariff without discounts since mid October. Why are they using different pricing techniques for different users? 
  • purpleparrotuk
    purpleparrotuk Posts: 388 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    edited 11 November 2022 at 6:13PM
    frugalmacdugal said:
    Hi,
    did you read this bit?

    Please note: prices on your online account and app don't display the Energy Price Guarantee discount just yet. We're updating this really soon, but you can find your discounted prices in your individual email from us, and on this page.

    Y'all take care now.
    happy0207gif

    Report

    Yes I did. That price has been on my app for at least a month. So it is showing the discounted price already for a month. 
  • Spoonie_Turtle
    Spoonie_Turtle Posts: 10,810 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    Ally_E. said:
    That's weird, my octopus gas bill displayed the correct tariff without discounts since mid October. Why are they using different pricing techniques for different users? 
    Are you on Tracker?
  • Ally_E.
    Ally_E. Posts: 396 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    edited 12 November 2022 at 11:34PM
    Spoonie_Turtle said:
    Ally_E. said:
    That's weird, my octopus gas bill displayed the correct tariff without discounts since mid October. Why are they using different pricing techniques for different users? 
    Are you on Tracker?
    On a fix that was reduced to EPG level
  • Spoonie_Turtle
    Spoonie_Turtle Posts: 10,810 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    Ally_E. said:
    Spoonie_Turtle said:
    Ally_E. said:
    That's weird, my octopus gas bill displayed the correct tariff without discounts since mid October. Why are they using different pricing techniques for different users? 
    Are you on Tracker?
    On a fix that was reduced to EPG level
    Ah right, interesting.
    (The reason I asked about Tracker is because it been below the EPG so no discount needed yet.)
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.9K Banking & Borrowing
  • 253.9K Reduce Debt & Boost Income
  • 454.7K Spending & Discounts
  • 246K Work, Benefits & Business
  • 602.1K Mortgages, Homes & Bills
  • 177.8K Life & Family
  • 259.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture