That Santander 2.75% savings account
edited 4 November 2022 at 3:19PM in Savings & investments
30 replies 4.4K views
Like no doubt many others, I opened one of the Santander 2.75% savings accounts when it launched last month, which was only available for a short time. I was able to deposit a holding amount of £1,000 into it while I waited to receive my login details. A letter duly arrived with various codes on it and a promise of a further letter within 3 working days, containing a security number. 2 weeks later this still hadn't arrived and after a fruitless Twitter exchange I eventually managed to get through to someone on the phone, and after going through some mindless security they said they would send it out again. A week later it still hasn't arrived so I still can't use the account. Meanwhile everyone else has been increasing their rates and most of my other accounts are only a smidgen below so I really wonder why I should bother. No other organisation has made it this hard, with every other account I have been able to log in and use it straight away. Has anyone else had or not had this problem? Goodness knows how I'm going to be able to get the money out and close the account.
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