Problem with buymobiledirect

krippo

Hi guys!

4 months ago I decided to take phone (Google pixel) from buymobiledirect, when phone arrived it become faulty. So I contacted buymobiledirect they asked me to sent back the mobile phone, which I did, and they received the mobile phone and they were cancel my contract with 3. They promissed to cancel contract and gave me money back for return delivery. Since then they told me they gonna give my money back, but when they gonna get final bill from 3 (the provider), 3 made some problems but after 4 months I received final bill. (Was also charged for 4 months).

Now the buymoibledirect are claiming they won't do anything because I didn't use their pac code (as far as I remember they didn't said anything about that and I contacted them every week) and they keep my mobile phone i paid for.

What should I do now? Who should I contact? I tried to contact their chat but they don't want to speak with me, so I am still without mobile phonen and stuck with contract I don't use!

sully1311

"buymobiledirect" doesn't exist. 

TBH the whole story sounds bogus. 

oldagetraveller1

Could it be this outfit? https://www.buymobiles.net/