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PAC code issue
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Contract has come to an end and I want to switch to a SIM only deal with my existing number, but each time I request a PAC code with date of birth I just keep receiving the same message asking for the info I've just sent!
Any ideas how I can actually receive a code?!
TIA
Any ideas how I can actually receive a code?!
TIA
0
Comments
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Phone them up0
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If you are asking by SMS then try the request online (or vice versa). If you a very desperate you can try talking to their Customer Service reps.
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I'm not saying this is the answer, but are you putting a space between "PAC" and your date of birth ("DDMMYY")? I only noticed this at the last second before I sent it. I quickly put a space in and it worked for me.1
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Thank you both - tried with a space but still no luck. Have finally managed to acquire one via live chat which was slightly less painful than a phone call and the inevitable hard sell!1
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