We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
PAC code issue
Contract has come to an end and I want to switch to a SIM only deal with my existing number, but each time I request a PAC code with date of birth I just keep receiving the same message asking for the info I've just sent!
Any ideas how I can actually receive a code?!
TIA
Any ideas how I can actually receive a code?!
TIA
0
Comments
-
Phone them up0
-
If you are asking by SMS then try the request online (or vice versa). If you a very desperate you can try talking to their Customer Service reps.
1 -
I'm not saying this is the answer, but are you putting a space between "PAC" and your date of birth ("DDMMYY")? I only noticed this at the last second before I sent it. I quickly put a space in and it worked for me.1
-
Thank you both - tried with a space but still no luck. Have finally managed to acquire one via live chat which was slightly less painful than a phone call and the inevitable hard sell!1
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.2K Banking & Borrowing
- 253.6K Reduce Debt & Boost Income
- 454.3K Spending & Discounts
- 245.2K Work, Benefits & Business
- 600.9K Mortgages, Homes & Bills
- 177.5K Life & Family
- 259K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards
