Co-operative Refer a Friend Switching Offer £125 (Nov 2022)

theonenonly

When after the switch is complete does the refer a friend pay out?

WillPS

theonenonly said:

When after the switch is complete does the refer a friend pay out?

Typically a working day or two after all conditions are met, including the form being completed.

Alex9384

dcs34 said:

^ I'd make that point to them too. They knew the T&Cs for the previous scheme was ambiguous, did nothing to change it, and are surprised the same issues have occurred.

If you want a faster / more human investigation into the issue then maybe worth emailing the Co-operative Bank CEO:

nick.slape@co-operativebank.co.uk

Is that I good idea though? Maybe I should try.

WLewer98

I applied for a Co-op account in time to benefit from this offer, and my debit card finally arrived on Friday. During the application it gave me a switch date of 23/03, but I have not heard anything since.

Will Co-op contact me regarding my switch? Or should I just assume that the switch will take place on 23/03?

danny13579

They write to you confirming the account you're switching from, the switch start date and end date. They also text at the start of the switch to confirm the switch date. 

gele

I received my debit card prior to the switch date of 8th March. Heard nothing after debit card arrival but switch happened on the 8th and I received my referral money on either 9th or 10th so I imagine you can just assume that it will take place. I was hoping to be able to refer my daughter but refer a friend was pulled before I had chance to. My eyes are peeled for it coming back

danny13579

gele said:

My eyes are peeled for it coming back

I'm not sure they'll be in a hurry to bring it back. There are a lot of complaints about them not paying the bonus, making up T&Cs on the fly to avoid paying, many complaints going to the FOS.

gele

Yes I have read lots on here about it ! I am doubtful too really. I suppose it depends how much of a headache it causes them in the end. 

WillPS

danny13579 said:

gele said:

My eyes are peeled for it coming back

I'm not sure they'll be in a hurry to bring it back. There are a lot of complaints about them not paying the bonus, making up T&Cs on the fly to avoid paying, many complaints going to the FOS.

There were complaints first time around too.

All they'd need to do would be add a term that you must not have received a referral payment for joining since October 2022 (or whenever).

There'd still be a few morons trying it on - but it'd be meritless if the terms were clear.

flaneurs_lobster

I know some worthy souls on here have started the formal complaints process with Co-Op re non-payment of second bonuses.

Is there any merit in joining them or will any decision cause retrospective payments to those others similarly refused?