Anyone having problems porting number from Asda Mobile?
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I recently joined RWG and the porting of my number from Asda Mobile went smoothly.
On Monday (24th October) I started the porting of my elderly Dad's number from Asda Mobile to RWG.
Received an email on the Tuesday to say the porting should be completed within 2 working days.
It is now Saturday and my Dad can still not receive calls.
I have phoned RWG and they said there have been problems with Asda Mobile porting taking longer than usual.
Just wondering if anyone else has had problems?
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Do you mean neither number works with the rwg sim?
What happens if you put the asda sim back in?
If asda have deactivated the number it should give a number not recognised response. Are you using 2 phones,a dual sim phone, or swapping the sim? And if so is the sim in the phone when you try to ring it? If it is dual sim are both sim slots active? On some phones you might be able to turn off incoming calls to one sim. Best bet is turn everything off and on again then try ringing out again.
But my port from asda to rwg in August took 20 mins max on a Friday morning.
What happens if you put the asda sim back in? (I assume it is an asda powered by Vodafone sim which has been used within the last 6 months?) Was the pac used within 30 days of requesting it from asda?
Do you have an asdamobile online account to find any info on?