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Barclays don't like me

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  • Perksy5
    Perksy5 Posts: 141 Forumite
    Fourth Anniversary 100 Posts Name Dropper
    edited 17 November 2022 at 12:01AM
    Perksy5 said:
    Perksy5 said:
    This is the same for me. I've banked with Barclays for the best part of 15 years, yet they won't touch me for an overdraft or credit card, despite all my salary going through that account. I plan to ditch them soon. 
    There's something odd there. Possibly something historic.
    Do you have a BBA or a 'basic' account? 
    Any history of insolvency or bankruptcy at your home address? (You, family, previous occupants).
    Could be a legacy internal marker if your accounts are old.
    Could also be your income and employment details isn't up to date, this can be updated on your app.
    KYC could need updating, if you have an old account (decades) your ID might need refreshing.
    Could be any number of reasons.
    Accounts run well? Going overdrawn with no overdraft facility in place is a mega no for Barclays and can put you in the naughty corner for a long time.
    Only individuals have credit records not houses, Barclays would not refuse a card based on insolvency or bankruptcy for anyone apart from the OP.

    OP should check all their credit records just in case, there might be a problem that they haven't noticed such as an incorrect entry in the last 6 years
    Yes. I'm fully aware a house doesn't have a credit record.

    However speaking from experience and having worked in the industry, you'd be amazed how many times a previous occupants credit history or family member living at the same property has shot down a credit application.

    It just happens. That's why they always encourage people to check their records and financial associations as errors happen.


    There is no chance this happens. Banks credit check you based on the data on your file, not where you lived and especially not based on what a previous occupant was like. Think about it - how could a previous occupant appear on your credit file when they're nothing to do with you? A financial association is different but cannot be formed just because you move into a house that someone else owned. 

    Credit checks are individual not houses 
    Amazing you're so sure of this when you didn't interact with these customers or spend years in the role/industry processing these applications and having access to the internal decision tools, which explain why an application is rejected (internal or external factors).

    I'm speaking from experience, I wouldn't have mentioned it otherwise. In the exact same way I knew the previous poster had more to tell us with the credit history than what was initially explained.

    But don't mind me, no way this could ever happen because you're sure of yourself 🙄😂
  • So, to update, I closed my Barclays account of nigh on 20 yrs and switched to Nationwide, left my 2nd disused account open (idea was to use as a donor account to switch and get a bonus with another bank in the new Yr) and within a week I was notified via the app I was pre approved for a Barclaycard. Utterly bizarre. No idea what Barclays are thinking! 

    CC limits £26000


    Long term CC debt £0

    Total low rate loan debt £3000

    Almost debt free feeling, priceless.

    Ex money nightmare, learnt from my mistakes and never going back there again, in control of my finances for the first time in my adult life and it feels amazing. 
  • daivid
    daivid Posts: 1,286 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    So, to update, I closed my Barclays account of nigh on 20 yrs and switched to Nationwide, left my 2nd disused account open (idea was to use as a donor account to switch and get a bonus with another bank in the new Yr) and within a week I was notified via the app I was pre approved for a Barclaycard. Utterly bizarre. No idea what Barclays are thinking! 
    Who's eligibility checker had you been using? I noticed I get “pre-approved” through the MSE Credit club eligibility checker and 0% chance through the MSE main site checker, obviously only one of these can be correct! I clicked through to Barclaycard's own site from the credit club and it also gave me 100% pre-approval after I filled out the basic details, as I have some non-everyday spends I'd like to delay/spread out I completed the application and have been given a £4k limit 0% on spends for 25months which will do the job. The MSE (mainsite) checker has never been perfect though I think it has got worse - perhaps more cautious as what they are trying to maximise referral fees for successful card applications?!

    TL:DR If there is a card you really want, always go direct to the provider to get the most accurate eligibility prediction. 
  • daivid said:
    So, to update, I closed my Barclays account of nigh on 20 yrs and switched to Nationwide, left my 2nd disused account open (idea was to use as a donor account to switch and get a bonus with another bank in the new Yr) and within a week I was notified via the app I was pre approved for a Barclaycard. Utterly bizarre. No idea what Barclays are thinking! 
    Who's eligibility checker had you been using? I noticed I get “pre-approved” through the MSE Credit club eligibility checker and 0% chance through the MSE main site checker, obviously only one of these can be correct! I clicked through to Barclaycard's own site from the credit club and it also gave me 100% pre-approval after I filled out the basic details, as I have some non-everyday spends I'd like to delay/spread out I completed the application and have been given a £4k limit 0% on spends for 25months which will do the job. The MSE (mainsite) checker has never been perfect though I think it has got worse - perhaps more cautious as what they are trying to maximise referral fees for successful card applications?!

    TL:DR If there is a card you really want, always go direct to the provider to get the most accurate eligibility prediction. 
    It was via Clearscore actually not the Barclays app now I think. Still nuts that upon ending my banking relationship of numerous years they suddenly want me as a Barclaycard customer. Very odd 

    CC limits £26000


    Long term CC debt £0

    Total low rate loan debt £3000

    Almost debt free feeling, priceless.

    Ex money nightmare, learnt from my mistakes and never going back there again, in control of my finances for the first time in my adult life and it feels amazing. 
  • Alex9384
    Alex9384 Posts: 980 Forumite
    Fifth Anniversary 500 Posts Name Dropper Photogenic
    Perksy5 said:

    Amazing you're so sure of this when you didn't interact with these customers or spend years in the role/industry processing these applications and having access to the internal decision tools, which explain why an application is rejected (internal or external factors).

    I'm speaking from experience, I wouldn't have mentioned it otherwise. In the exact same way I knew the previous poster had more to tell us with the credit history than what was initially explained.

    But don't mind me, no way this could ever happen because you're sure of yourself 🙄😂

    How many decades ago was that? I've read somewhere that it used to work this way but that haven't been the case for several years now.

    When I first moved in the UK, I started living in a 6 bedroom sharehouse with another 8-9 people. No one really had any credit history and the guy who rented us the house probably wasn't paying any bills, maybe he even rented it from agency with a fake name or something... I don't know, we were receiving tons of letters with lots of different names on them.

    In less than a year, I moved to a house of my colleague who was a bankrupt at the time, living there with a younger couple which I met in the first house. We then had to move out because of some issues, so we rented a house from agency for the next 2 years. The couple then broke up and I was told I better to look for another house for myself. So I moved in with my friend. When he found a new GF, they wanted to be alone, so I had to move again. But it was in this friend's house when I applied for my first 2 credit cards with less than 2k limit each.
    Then I ended up in another big share house which had people moving in and moving out pretty often. Some of them had good credit history, some of them certainly not very good. It was in that house where I opened several new current accounts and applied for my first ever Barclaycard and they gave me a 5k limit. That was my fifth year in the UK. They wanted to see income on my bank statements. Since the share house was pretty bad, even though I tried to teach them to keep it clean, I moved again.
    Finally, I found a little house in a village and been living here for the last 3 years.
    No matter where I lived (and was moving frequently) and that I had a very short history in the UK, I had no problem getting credit cards. Basically, once I got my 5k Barclaycard, I opened several new cards, Amex, Halifax, Lloyds, all of them with limits over 5k, except HSBC who gave me only 1900 and for a limit increase they wanted to do a hard search, so I closed the card in less than a year.

    I really doubt the house history can affect you.
    I mean, what would be the logic behind that anyway? Oh, Johnny just moved into a house where some bankrupt lived before. So  Johnny has now became a bankrupt because of that?
     
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  • Brie
    Brie Posts: 14,741 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Just to clarify - I was looking at some Experian and Transunion reports for an individual the other day and there was a long list of other people who had shared addresses with him noted on his reports.  I think it's an "fyi only" thing but it does prove that there are links on the reports that one might not know about.  In this person's case it was a shared accomodation/hostel and I don't think he even knew the others let alone had any financial link to them beyond living under the same roof.

    Obviously if a card provider is using some other method than a credit report to make decisions then this information won't matter at all. 
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