Barclays don't like me

prowla

How strange - I just decided to check out the stoozing from an MSE mailshot and filled in the details.

It came back with Barclaycard 0% chance of approval but Virgin Money and Capital One 100% pre-approved and several others at 95%.

So, I went ahead with the Virgin one and the card is on its way with a £12k limit.

But Barclays seem to have something against me; I've had issues with them before, at The Apple Store and on Amazon.

I did try getting some info from Barclays a while back and eventually someone said that they had issues getting proof of income from my bank; however, the eligibility tool hadn't yet asked for my bank details, so that can't be it.

I did try and see if there was anything else the Barclays folks could tell me and pointed out that they were losing themselves and their customers my business, but nothing was forthcoming.

My MSE Credit Club and other agencies say I've got good credit, I'm up to date on my mortgage and car payments, no convictions, never bankrupt, pay off my cards in full, not behind on any bills, so it's all a bit of a mystery.

Their loss...

MrFrugalFever

I would suggest you don’t fret over it, as you say their loss! 

spinningsheep

This is the same for me. I've banked with Barclays for the best part of 15 years, yet they won't touch me for an overdraft or credit card, despite all my salary going through that account. I plan to ditch them soon. 

Perksy5

spinningsheep said:

This is the same for me. I've banked with Barclays for the best part of 15 years, yet they won't touch me for an overdraft or credit card, despite all my salary going through that account. I plan to ditch them soon. 

There's something odd there. Possibly something historic.
Do you have a BBA or a 'basic' account? 
Any history of insolvency or bankruptcy at your home address? (You, family, previous occupants).
Could be a legacy internal marker if your accounts are old.
Could also be your income and employment details isn't up to date, this can be updated on your app.
KYC could need updating, if you have an old account (decades) your ID might need refreshing.
Could be any number of reasons.
Accounts run well? Going overdrawn with no overdraft facility in place is a mega no for Barclays and can put you in the naughty corner for a long time.

[Deleted User]

Perksy5 said:

spinningsheep said:

This is the same for me. I've banked with Barclays for the best part of 15 years, yet they won't touch me for an overdraft or credit card, despite all my salary going through that account. I plan to ditch them soon. 

There's something odd there. Possibly something historic.
Do you have a BBA or a 'basic' account? 
Any history of insolvency or bankruptcy at your home address? (You, family, previous occupants).
Could be a legacy internal marker if your accounts are old.
Could also be your income and employment details isn't up to date, this can be updated on your app.
KYC could need updating, if you have an old account (decades) your ID might need refreshing.
Could be any number of reasons.
Accounts run well? Going overdrawn with no overdraft facility in place is a mega no for Barclays and can put you in the naughty corner for a long time.

Only individuals have credit records not houses, Barclays would not refuse a card based on insolvency or bankruptcy for anyone apart from the OP.

OP should check all their credit records just in case, there might be a problem that they haven't noticed such as an incorrect entry in the last 6 years

phillw

prowla said:

It came back with Barclaycard 0% chance of approval but Virgin Money and Capital One 100% pre-approved and several others at 95%.

So, I went ahead with the Virgin one and the card is on its way with a £12k limit.

But Barclays seem to have something against me;

The Barclays 0% card is relatively difficult to get, they are picky.

I managed to get it, but they won't give me an overdraft on my current account unless I visit the branch with three months of payslips etc.

My friend was rejected for the 0% card. I don't think it's personal.

spinningsheep

Perksy5 said:

spinningsheep said:

This is the same for me. I've banked with Barclays for the best part of 15 years, yet they won't touch me for an overdraft or credit card, despite all my salary going through that account. I plan to ditch them soon. 

There's something odd there. Possibly something historic.
Do you have a BBA or a 'basic' account? 
Any history of insolvency or bankruptcy at your home address? (You, family, previous occupants).
Could be a legacy internal marker if your accounts are old.
Could also be your income and employment details isn't up to date, this can be updated on your app.
KYC could need updating, if you have an old account (decades) your ID might need refreshing.
Could be any number of reasons.
Accounts run well? Going overdrawn with no overdraft facility in place is a mega no for Barclays and can put you in the naughty corner for a long time.

I've had credit issues in the past absolutely, CCJ now paid off and a few defaults, but not with Barclays. Always run impeccably. 

I have a £1000 OD with Monzo, of which I've used a max of £300 and always paid off within days of entering it, it's not even my main account, and now 3 cards with Amex amongst others, all of which are paid in full every month.

I've enquired with Barclays about an "internal marker" but was told these don't exist and to keep running my account well and see what happens!

Had enough of them now, zero perks and zero reward for my money so they can knickers!

MrFrugalFever

It sounds like they either see you as high risk or simply do not wish to do business with you (that’s their right). As said before, move on and take your business elsewhere.

It’s an interesting one though because 5 years and 2 months ago I went in to an IVA with just over £12k debt on a BC platinum card. 

Discharged my IVA October last year but still got 10 months left on CRA’s before drops off (Oct 23) yet this month I took out their Avios Rewards card with £6,500 limit and no mention of bank statements.
I was actually provisionally approved for all their cards at their advertised rate but the rewards card works best for me.

I now have 4 CC’s, all doing different things for me and all getting paid in full each month with zero interest or fees paid.

Go and give your Virgin CC a good thrashing and worry not about BC CC

[Deleted User]

The CCJ (assuming it's still on your record) and the regular use of overdraft will likely be what is putting them off.

Obviously they aren't going to confirm internal markers exist!

Perksy5

Deleted_User said:

Perksy5 said:

spinningsheep said:

This is the same for me. I've banked with Barclays for the best part of 15 years, yet they won't touch me for an overdraft or credit card, despite all my salary going through that account. I plan to ditch them soon. 

There's something odd there. Possibly something historic.
Do you have a BBA or a 'basic' account? 
Any history of insolvency or bankruptcy at your home address? (You, family, previous occupants).
Could be a legacy internal marker if your accounts are old.
Could also be your income and employment details isn't up to date, this can be updated on your app.
KYC could need updating, if you have an old account (decades) your ID might need refreshing.
Could be any number of reasons.
Accounts run well? Going overdrawn with no overdraft facility in place is a mega no for Barclays and can put you in the naughty corner for a long time.

Only individuals have credit records not houses, Barclays would not refuse a card based on insolvency or bankruptcy for anyone apart from the OP.

OP should check all their credit records just in case, there might be a problem that they haven't noticed such as an incorrect entry in the last 6 years

Yes. I'm fully aware a house doesn't have a credit record.

However speaking from experience and having worked in the industry, you'd be amazed how many times a previous occupants credit history or family member living at the same property has shot down a credit application.

It just happens. That's why they always encourage people to check their records and financial associations as errors happen.

spinningsheep said:

Perksy5 said:

spinningsheep said:

This is the same for me. I've banked with Barclays for the best part of 15 years, yet they won't touch me for an overdraft or credit card, despite all my salary going through that account. I plan to ditch them soon. 

There's something odd there. Possibly something historic.
Do you have a BBA or a 'basic' account? 
Any history of insolvency or bankruptcy at your home address? (You, family, previous occupants).
Could be a legacy internal marker if your accounts are old.
Could also be your income and employment details isn't up to date, this can be updated on your app.
KYC could need updating, if you have an old account (decades) your ID might need refreshing.
Could be any number of reasons.
Accounts run well? Going overdrawn with no overdraft facility in place is a mega no for Barclays and can put you in the naughty corner for a long time.

I've had credit issues in the past absolutely, CCJ now paid off and a few defaults, but not with Barclays. Always run impeccably. 

I have a £1000 OD with Monzo, of which I've used a max of £300 and always paid off within days of entering it, it's not even my main account, and now 3 cards with Amex amongst others, all of which are paid in full every month.

I've enquired with Barclays about an "internal marker" but was told these don't exist and to keep running my account well and see what happens!

Had enough of them now, zero perks and zero reward for my money so they can knickers!

Sorry to presume but I knew there was something lurking there. Seen enough to know that might have been the case 😊

How recent are the defaults? They can take up to 6 years to 'disappear' so to say, or not be taken into account.

As for the CCJ, did you get a certificate when it was paid off? I think it might be a certificate of satisfaction. It's a similar document one might get once a bankruptcy or IVA comes to an end.

The bank has an internal inbox we sent those too to remove any internal markers to evidence that your obligations are complete as it were. After that it can take up to 6 months for lending limits to filter through. Though I do understand your position if you've had enough already!

May be worth starting fresh with a new bank, letting them see your salary come through and after a few months see if anything filters through to you from them.

Re your overdraft, I know you say you have a limit of 1k but usually only use 300, the limit of 1k will still impact your ability to acquire other credit, because lenders need to factor in that you COULD max that and the potential new credit application plus that needs to be deemed affordable for you. 

I hope this helps!

[Deleted User]

Perksy5 said:

Deleted_User said:

Perksy5 said:

spinningsheep said:

This is the same for me. I've banked with Barclays for the best part of 15 years, yet they won't touch me for an overdraft or credit card, despite all my salary going through that account. I plan to ditch them soon. 

There's something odd there. Possibly something historic.
Do you have a BBA or a 'basic' account? 
Any history of insolvency or bankruptcy at your home address? (You, family, previous occupants).
Could be a legacy internal marker if your accounts are old.
Could also be your income and employment details isn't up to date, this can be updated on your app.
KYC could need updating, if you have an old account (decades) your ID might need refreshing.
Could be any number of reasons.
Accounts run well? Going overdrawn with no overdraft facility in place is a mega no for Barclays and can put you in the naughty corner for a long time.

Only individuals have credit records not houses, Barclays would not refuse a card based on insolvency or bankruptcy for anyone apart from the OP.

OP should check all their credit records just in case, there might be a problem that they haven't noticed such as an incorrect entry in the last 6 years

Yes. I'm fully aware a house doesn't have a credit record.

However speaking from experience and having worked in the industry, you'd be amazed how many times a previous occupants credit history or family member living at the same property has shot down a credit application.

It just happens. That's why they always encourage people to check their records and financial associations as errors happen.

There is no chance this happens. Banks credit check you based on the data on your file, not where you lived and especially not based on what a previous occupant was like. Think about it - how could a previous occupant appear on your credit file when they're nothing to do with you? A financial association is different but cannot be formed just because you move into a house that someone else owned. 

Credit checks are individual not houses