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Bulb Energy customers will be moved to Octopus Energy.

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  • inkydolphin
    inkydolphin Posts: 220 Forumite
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    Does Octopus allow variable DD?
  • ariarnia
    ariarnia Posts: 4,225 Forumite
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    inkydolphin said:
    Does Octopus allow variable DD?
    i thought so but i can't see it here https://octopus.energy/help-and-faqs/articles/what-payment-methods-do-you-offer/

    hopefully someone will confirm soon. 
    Almost everything will work again if you unplug it for a few minutes, including you. Anne Lamott

    It's amazing how those with a can-do attitude and willingness to 'pitch in and work' get all the luck, isn't it?

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  • RetSol
    RetSol Posts: 553 Forumite
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    What's the Octopus app like?

    Frankly, that seems to be the only issue for existing @BulbUK customers. Speaking as one of them, the fuel has continued to come through the pipes and will continue to do so

    End of.
  • Spoonie_Turtle
    Spoonie_Turtle Posts: 10,354 Forumite
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    ariarnia said:
    inkydolphin said:
    Does Octopus allow variable DD?
    i thought so but i can't see it here https://octopus.energy/help-and-faqs/articles/what-payment-methods-do-you-offer/

    hopefully someone will confirm soon. 
    It is not easily found on their site but in the T&Cs, it says this as the definition for payment method: "This could be standard direct debit, flexible direct debit or credits for a Prepayment Meter."
    https://octopus.energy/policies/terms-and-conditions/

    People are extremely unlikely to be stuck with any DD amount though as Octopus allow the customer a fair amount of control anyway.
  • Alnat1
    Alnat1 Posts: 3,874 Forumite
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    Octopus definitely allows variable DD. I switched to them in April and was automatically put on it.
    Barnsley, South Yorkshire
    Solar PV 5.25kWp SW facing (14 x 375) Lux 3.6kw hybrid inverter installed Mar 22 and 9.6kw Pylontech battery 
    Daikin 8kW ASHP installed Jan 25
    Octopus Cosy/Fixed Outgoing 
  • victor2
    victor2 Posts: 8,141 Ambassador
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    inkydolphin said:
    Does Octopus allow variable DD?

    Yes. I switched an account over to it last month and had zero charged for September thanks to the credit on the account.

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  • molerat
    molerat Posts: 34,647 Forumite
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    I expect it will be many months before anyone becomes an actual "Octopus customer"
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    1,000 Posts Third Anniversary Name Dropper
    molerat said:
    I expect it will be many months before anyone becomes an actual "Octopus customer"
    Or given the OVO/SSE precedent - two years or more.
  • Chrysalis
    Chrysalis Posts: 4,724 Forumite
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    RetSol said:
    What's the Octopus app like?

    Frankly, that seems to be the only issue for existing @BulbUK customers. Speaking as one of them, the fuel has continued to come through the pipes and will continue to do so

    End of.
    Better than the Bright app in my opinion.
  • sourpuss2021
    sourpuss2021 Posts: 607 Forumite
    500 Posts Second Anniversary Name Dropper
    I’m with Bulb.  I have never paid by direct debit and I won’t unless I’m forced to!  Instead I pay each month’s bill using my bank card.  

    I hope with Octopus it remains possible not to need a direct debit!


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