We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Resolve chasing a debt that is not mine

2»

Comments

  • Hi all 
    just a quick update. 
    So I emailed the resolve company back with a quick email stating that all correspondence should be via email only and that I would like proof that the debt was mine before I corresponded further with them. 
    The phone calls have since ceased and today I received an email from them as below:

    email: 

    Dear xxxx (incorrect name) 

    We refer to the above account which was passed to us for collection. 

    Our client has requested that we return this account to them. 

    As we are no longer dealing with the account we request that no payment is made to ourselves. If you have been making payments please ensure these are cancelled.

    end of email…

    am I right into thinking that they know they have an incorrect person now? 

    Again, checked the web check my file and still nothing showing from these. 

    Thank you to all who have commented, your assistance was a great help :) 
  • Aylesbury_Duck
    Aylesbury_Duck Posts: 16,104 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Yes, that looks like they've accepted you're the wrong person.

    Keep the email in your records, along with the prior correspondence.  I suspect that's the end of the matter, but it's always good to have records of these things.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.8K Banking & Borrowing
  • 253.9K Reduce Debt & Boost Income
  • 454.7K Spending & Discounts
  • 245.9K Work, Benefits & Business
  • 602K Mortgages, Homes & Bills
  • 177.8K Life & Family
  • 259.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.