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So I emailed the resolve company back with a quick email stating that all correspondence should be via email only and that I would like proof that the debt was mine before I corresponded further with them.
The phone calls have since ceased and today I received an email from them as below:
email:
Dear xxxx (incorrect name)
We refer to the above account which was passed to us for collection.
Our client has requested that we return this account to them.
As we are no longer dealing with the account we request that no payment is made to ourselves. If you have been making payments please ensure these are cancelled.
end of email…
am I right into thinking that they know they have an incorrect person now?
Again, checked the web check my file and still nothing showing from these.
Thank you to all who have commented, your assistance was a great help
Yes, that looks like they've accepted you're the wrong person.
Keep the email in your records, along with the prior correspondence. I suspect that's the end of the matter, but it's always good to have records of these things.
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