Tradesperson wants money tonight

Jmoo

Well it's raining, and it's leaking at the join still. So I think I've been in my rights to expect some fixes before paying over the last month. I will pay them, but I think it's a little unreasonable to demand money hours after attempting a fix.

stuart45

Can you get a picture of the joint on here? It might give us an idea of why it's leaking. Sometimes you get a problem when different types of gutters are joined.

Jmoo

I can. Hope this helps. 

stuart45

Either side of you has timber gutters, so a lot more care is required with the joints. It's the firm's job to work out a solution. They should have known the issues before they started.

Jmoo

stuart45 said:

Either side of you has timber gutters, so a lot more care is required with the joints. It's the firm's job to work out a solution. They should have known the issues before they started.

Yes ours was timber too, they proposed the PVC solution. They say the neighbours are rotten, and would normally charge them to help fix it, but said it was rentals so took on the cost.

stuart45

I can see why it's leaking. The plastic looks like it's a slightly different profile. 

Section62

Jmoo said:

stuart45 said:

Either side of you has timber gutters, so a lot more care is required with the joints. It's the firm's job to work out a solution. They should have known the issues before they started.

Yes ours was timber too, they proposed the PVC solution. They say the neighbours are rotten, and would normally charge them to help fix it, but said it was rentals so took on the cost.

If the neighbour's gutters are rotten then there is virtually no chance of achieving a leak-free join to them.  If the neighbours were unwilling to replace their gutters as well then one option would have been to put stopends at the boudary points (although making a wooden stopend is not easy) - however it is possible the neighbours have rights to drain their gutters through yours so this potentially would have put you in a legally difficult position.

Really the trader should have declined to do the job on the basis they couldn't do it properly without cooperation from the neighbours.  I'd be reasonably sure, with hindsight, that is exactly how they feel about it now.

Jmoo

Section62 said:

Jmoo said:

stuart45 said:

Either side of you has timber gutters, so a lot more care is required with the joints. It's the firm's job to work out a solution. They should have known the issues before they started.

Yes ours was timber too, they proposed the PVC solution. They say the neighbours are rotten, and would normally charge them to help fix it, but said it was rentals so took on the cost.

If the neighbour's gutters are rotten then there is virtually no chance of achieving a leak-free join to them.  If the neighbours were unwilling to replace their gutters as well then one option would have been to put stopends at the boudary points (although making a wooden stopend is not easy) - however it is possible the neighbours have rights to drain their gutters through yours so this potentially would have put you in a legally difficult position.

Really the trader should have declined to do the job on the basis they couldn't do it properly without cooperation from the neighbours.  I'd be reasonably sure, with hindsight, that is exactly how they feel about it now.

Ironically I didn't ask for the job to be done, they said the gutters needed doing and sent me a quote while on the roof, which I said seemed reasonable.

Perhaps under the circumstances they've done a reasonable job, but I don't feel we've really benefited if water is still shooting out.

TELLIT01

Hold back a small percentage of the total bill until you are satisfied the problem is resolved.  Refusing to pay any of the bill is unreasonable.

Jmoo

TELLIT01 said:

Hold back a small percentage of the total bill until you are satisfied the problem is resolved.  Refusing to pay any of the bill is unreasonable.

Of course, that's never been my intention, but demanding pay within 12 hours seems unreasonable too.