ASDA Mobile - Is topup required every six months to avoid disconnection?
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To me this means credit must be added every six months.
Having said that, I have a working Asda sim in a phone which hasn't had credit added in over 2 years and it's working fine. The top up requirement may have been added for sims acquired/activated more recently.
According to the terms & conditions:
5.2) If you do not make a chargeable call or send a chargeable text within a continuous period of 270 days we will suspend the Services and your mobile number will be cancelled. If you have any credit or top-ups held on your account at the time of suspension or disconnection this will be lost. If you wish to reconnect to ASDA Mobile we will send you out a new Asda Mobile SIM card that will contain a new number and it will not possible to assign your old number to the new SIM card.
Source < https://mobile.asda.com/support/terms-and-conditions >
Edited to add:
I can see nothing in the terms and conditions about having to top up every six months to keep your account active.
I suspect the Asda mobile poor communications may worsen your terms and conditions in future if you believe in the FAQs instead of the t&c.
The ASDA PAYG sim is my second number and I certainly have no desire to pay more than what I need to. Otherwise what is the point of this forum if we are simply encourage to spend more money by other forum members?