Newbie eBayer question

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Hi, apologies because this is probably a bit of a basic question but I'm new to eBay and trying to understand how it works :-)
I've sold something & dispatched it via Royal Mail (without using eBay print dispatch label function, I just wrote the address myself and posted it). I marked it as Dispatched in eBay and I've had confirmation from the buyer that they've received it, but how do I actually get it to show as Delivered in my eBay account...? Is it something I have to do or the buyer?
Thanks very much for any guidance!
Marmot
I've sold something & dispatched it via Royal Mail (without using eBay print dispatch label function, I just wrote the address myself and posted it). I marked it as Dispatched in eBay and I've had confirmation from the buyer that they've received it, but how do I actually get it to show as Delivered in my eBay account...? Is it something I have to do or the buyer?
Thanks very much for any guidance!
Marmot
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All views are my own and not the official line of MoneySavingExpert.
https://send.royalmail.com/
If you have more than 1 parcel personally I’d take the labels from the postie and stick them on each parcel myself (to save the wrong labels going on the wrong parcel).
I think there is a limit of 5 parcels being collected per day and they collect at whatever time your post would typically be delivered.
After collection you’ll get an email which acts as proof of posting, annoyingly that email doesn’t include the address the parcel is going to, a note of the parcel ID for each eBay order would be wise
They can collect from a safe place but if they do and bring the labels for more than 1 parcel bear in mind the potential for error with labels getting mixed up.
All views are my own and not the official line of MoneySavingExpert.
I dispatched something which wasn't delivered so a refund was issued to the buyer, but now 2+ weeks later the item has been delivered. The buyer has said that I can bill them but I can't work out how to do that... when I search for how to do it it seems to suggest that I should be able to do a Send Invoice but I can't work out how to find that option! Any help greatly appreciated!