M&S credit card random pending payment

23 Posts

in Credit cards
I’ve got an M&S credit card. I use it very rarely and it’s interest free for purchases, with about a year left on this promotional rate.
Last week I paid the balance off, just under £2k. This was because I just wanted to clear it and simplify my debts.
Tonight randomly at 11pm, I had a notification of payment appear as pending for £209. So, I messaged them via their chat and asked who the payment was for? The response I got (over the live chat) was that they’re two transactions for Marks and Spencer. Because they’re pending I can’t see any more info and they closed the chat without giving any more info. I’ve never had something like this before - could it be a glitch or could it be something more sinister? Anyone else had this with M&S Bank, which I think is run via HSBC?
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Replies
Do you mean payment as in payment to your account to settle the debt - or payment as in debit as in money spent?
If not they will not be able to give any account details. I would suggest you ring them to find out.