Gatehouse ? 20 October 2022 at 9:26AM in Savings & investments 38 replies 1.5K views

steveksullivan

Opened Kent Reliance 1 year fix last week to grab the rate in case of a drop.

Just reaching the end of the funding window and I need to get some of my instant access into a 1 year fix.

Considering opening Gatehouse instead, as its slightly better rate and also hopefully get another funding window .... just in case any rates go the other way in the next week...!!

1. I have no experience of Gatehouse but dont recall much (any....?) adverse comment here.  Are they OK in terms of account opening etc.  - don't expect to need much in the way of customer service as it's a 1 year fix......

2. Can anyone who's opened the account confirm if there is a funding window and if so, what it is  ?

Thanks as always.....

t1redmonkey

30 days from the date you apply.

steveksullivan

t1redmonkey said:

30 days from the date you apply.

Ah.....better still..!!  Kent was only 7 days ..... Thanks!

.....and any comments on them as regards account opening etc.? (as my original question ....?)

t1redmonkey

steveksullivan said:

t1redmonkey said:

30 days from the date you apply.

Ah.....better still..!!  Kent was only 7 days ..... Thanks!

.....and any comments on them as regards account opening etc.? (as my original question ....?)

I had an easy access account with Gatehouse already, so there's a 'fast track' way of opening a fixed rate one in that situation where it takes less than 60 seconds to do so from what I remember.  I can't remember what the account opening process is like if you're a new customer.

steveksullivan

Sorry to bump this but now have a further question, as their easy access is now ToTP.

How quickly are transfers in/out to Gatehouse?

I use my present EA account to 'top up' my current account, (or to deposit anything above £0 from it...,) sometimes more than once a day, so need something that is near-instant (or at the very least same-day....) like most of the banks using faster payments.

As usual any replies gratefully received ....

(@t1redmonkey...  I think you said you had one.....?)

Steve_xx

They're a tad on the slow side with both payments in and out. If you make a payment at say 9am, generally you won't see it at the receiving account until around 5pm. It's a similar situation with inbound deposits. I'm unsure about weekends. 

steveksullivan

Thats a great help.... thank you - same day is just about OK and for such a good rate I can adjust for weekends.....

can anyone else share experiences - for example, the situation quoted above was for a payment/deposit circa 9 AM - is anything actioned later in the day likely to take until next working day?

Winchmore_Hill_Shot

My one year fix has just come to an end.  I've been impressed with them and will renew.  I did pay some extra money into my instant access saver at about 9 am but it hasn't appeared in my account yet.  According to their website deposits made before 1 pm will appear the same working day.

Steve_xx

Winchmore_Hill_Shot said:

My one year fix has just come to an end.  I've been impressed with them and will renew.  I did pay some extra money into my instant access saver at about 9 am but it hasn't appeared in my account yet.  According to their website deposits made before 1 pm will appear the same working day.

That would concur with my experience.  It would also suggest that a payment in or out, later than 1pm on a Friday, would not show until maybe late Monday. 

steveksullivan

Winchmore_Hill_Shot said:

According to their website deposits made before 1 pm will appear the same working day.

Thanks....

As I use my EA to 'top up' my current account after any DDs or withdrawals I am particularly interested in time taken to withdraw .....

Winchmore_Hill_Shot

Winchmore_Hill_Shot said:

My one year fix has just come to an end.  I've been impressed with them and will renew.  I did pay some extra money into my instant access saver at about 9 am but it hasn't appeared in my account yet.  According to their website deposits made before 1 pm will appear the same working day.

And my 9 am deposit appeared just after 1 pm.