Economy 7 doubling my bills to over £5500

[Deleted User]

It’s harsh, but true.  It is nobody else’s job to work out if you could pay less for your shopping by going to a different supermarket, nor to work out if you would be better off on E7 or single rate.

People don’t want to take any responsibility and claim it’s exploitation when it doesn’t go exactly their own way.

If you want to take responsibility but don’t have the information or understanding, that is a different matter, and help and advice is available from many places.  

Not thinking about it and then saying “nobody told me, it’s exploitation and I want compo” is nonsense and should not be acceptable.

stewie_griffin

OP E.ON Next can definitely just switch you to a flat rate tariff (which will be around 34p a unit although could be up to 38p depending on location and payment method).

stewie_griffin

Jenny555 said:

Hi thanks for all your advice and comments. My figures are estimated on an annual use to date. I have taken my annual use (which is probably less so now) and multiplied a 5th by the lower rate (17.5) and 4/5ths by the higher rate (47p) and added them. The combined use multiplied by 34p is about £2941 odd, although I haven’t added a  standing charges to this. The latter is around £5500+ mark. I haven’t included our gas heating, although we won’t be using that. 

My annual usage is 7,823kWh.

I think your maths is out as I got about £3215 on the E7 prices (excluding any SC).

MWT

stewie_griffin said:

Jenny555 said:

Hi thanks for all your advice and comments. My figures are estimated on an annual use to date. I have taken my annual use (which is probably less so now) and multiplied a 5th by the lower rate (17.5) and 4/5ths by the higher rate (47p) and added them. The combined use multiplied by 34p is about £2941 odd, although I haven’t added a  standing charges to this. The latter is around £5500+ mark. I haven’t included our gas heating, although we won’t be using that. 

My annual usage is 7,823kWh.

I think your maths is out as I got about £3215 on the E7 prices (excluding any SC).

Agreed, this is a maths problem, not reality, causing the concern...

Yes, it is costing more than it needs to on E7 due to low night use, but nothing like the claimed £5,500...

QrizB

stewie_griffin said:

Jenny555 said:

Hi thanks for all your advice and comments. My figures are estimated on an annual use to date. I have taken my annual use (which is probably less so now) and multiplied a 5th by the lower rate (17.5) and 4/5ths by the higher rate (47p) and added them. The combined use multiplied by 34p is about £2941 odd, although I haven’t added a  standing charges to this. The latter is around £5500+ mark. I haven’t included our gas heating, although we won’t be using that. 

My annual usage is 7,823kWh.

I think your maths is out as I got about £3215 on the E7 prices (excluding any SC).

I agree too, I get:

Single rate:

7823 * 0.34 = £2659.82

and:

E7 rates:

7823 * 0.8 = 6528.4, then 6528.4 * 0.47 = £2941.45

7823 * 0.2 = 1564.6, then 1564.6 * 0.175 = £273.80

£2941.45 + £273.80 =  £3215.25

That's a difference of £555.43.

dunstonh

The lower night rate is from midnight until 8am, 

That would make it Economy 8 rather than Economy 7.    If it starts at Midnight, it ends at 7am.  or 12.30-7.30 or 1am to 8am.

Often the meters are minutes either side of that or even could be hours out.

Have you got actual meter readings covering the 12 months of use?    Not estimates but actual.   
Have you checked the time on your meter to see if it is correct? (for example, ours is wrong and it gives us the night rate at 8.50am to 3.50pm)

I strongly believe that energy companies are exploiting E7 customers that are below the break even night usage by greatly increasing the difference between the day rate and night rate.

EDF have some of the best Economy 7 rates going.  But if their rates dont suit your ratio of use, then switch to another one that does.  You have plenty of choice and switching is still viable and carried out on Eco 7.

SAC2334

stewie_griffin said:

Jenny555 said:

Hi thanks for all your advice and comments. My figures are estimated on an annual use to date. I have taken my annual use (which is probably less so now) and multiplied a 5th by the lower rate (17.5) and 4/5ths by the higher rate (47p) and added them. The combined use multiplied by 34p is about £2941 odd, although I haven’t added a  standing charges to this. The latter is around £5500+ mark. I haven’t included our gas heating, although we won’t be using that. 

My annual usage is 7,823kWh.

I think your maths is out as I got about £3215 on the E7 prices (excluding any SC).

Also got the Eco 7 times wrong on the meter  too.12 am to 8 am is 8 hours. I ve not seen Eco 8 anywhere , Eco 10 yes .

I m in the its up to the occupier to understand their meters and timings correctly camp  . Its not up to suppliers to do this or educate occupiers .
Best thing is to get a smart meter or get billed single rate only .Smart meters get the timings correct .

Energy Price Guarantee subtract the relevant discount to bring it into line with single rate meters 

EssexHebridean

sacko1305 said:

Deleted_User said:

 If you’re on the wrong tariff, grow up, take some responsibility and switch. It is nobody’s job to run your life but your own.

EssexHebridean said:

How strange - I strongly believe that a lot of energy companies are exploiting E7 customers who are rightly on E7 tariffs, take the time to learn how they work, and make good use of them, by greatly reducing the difference between the day rate and night rate... 

You and I are capable of calculating whether we are better off on E7 or a single rate tariff. Many others are not.

Sad that you have to resort to insults.

In the case of my comment, you are confusing someone expressing an opinion that you dislike, with insulting you. There categorically was no insult.

My comment was made from the perspective of my own experience, and that of many others in a similar situation. It might be better for your general wellbeing to not post opinions on public forums if you're going to be wounded by others disagreeing with them. 



OP it appears from feedback above that Eon can definitely do a single rate tariff from a dual rate meter - have you had a categorical no from them in your case? If so then it may be worth raising a formal complaint. Hopefully though the reworked maths might have set your mind at rest a little on the costs aspect anyway. In the meantime while you are waiting to get switched over, is there any of your usual use you can switch to the overnight period (once you've established exactly when that is!) to reduce what you're paying?