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Engine Failure on PCP
My bf's car is 3 years into a PCP contract and has now sustained extensive damage to the engine which is going to cost upwards of £4k. The car has only done 30k miles on the clock, 5 years old, only used to travel to work in the area every day when it has all of a sudden broken down due to something with the engine, we have been told this is a common thing with this car type. It has been to 3 garages who have said it is not worth being repaired as it is going to be so expensive. The car is no longer under any warranty, Honda have said they will contribute 1k to repair costs as a gesture of goodwill but that is it. Insurance will not cover this type of damage. We have been advised to not drive the car as it is not safe to do so as at some point the engine will completely fail. Can anyone please help with what options are available to us, we can't afford a repair over £3k for a PCP car
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You need to find out exactly what is wrong with the car to get any meaningful response.0
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What exactly is wrong with it? £4K sounds an unusually large bill. Is it a known fault that should have been fixed under recall, or is it down to lack of correct servicing? More details needed before we can offer any meaningful advice.
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So it was a 2 year old secondhand vehicle when you bought it on finance and now 5 years old?
What is the model? what is the exact fault? Have you followed all servicing requirements etc?0 -
l_maz95 said:My bf's car is 3 years into a PCP contract and has now sustained extensive damage to the engine which is going to cost upwards of £4k. The car has only done 30k miles on the clock, 5 years old, only used to travel to work in the area every day when it has all of a sudden broken down due to something with the engine, we have been told this is a common thing with this car type. It has been to 3 garages who have said it is not worth being repaired as it is going to be so expensive. The car is no longer under any warranty, Honda have said they will contribute 1k to repair costs as a gesture of goodwill but that is it. Insurance will not cover this type of damage. We have been advised to not drive the car as it is not safe to do so as at some point the engine will completely fail. Can anyone please help with what options are available to us, we can't afford a repair over £3k for a PCP car
You do have your statutory consumer rights, under the Consumer Rights Act (2015) but you would need to prove that any fault was present when you took delivery of the car. The other complication is that it's a PCP so your bf will need to work with the finance provider to get any sort of remedy.0 -
You will no doubt need to inform the finance company about the condition of the car, but in effect your options are the same regardless of the fact you paid the original invoice price of the car using a secured loan.
You either scrap the car, pay off the remaining finance owed and get another car, or pay to have the car fixed and continue with the payments as outlined in your finance agreement.
If the car has been regularly serviced as per the manufacturers advice, you could look to raise a complaint with Honda that such damage is not acceptable on a well maintained car given it's age and mileage, but that will depend on exactly what the fault is and what led to it developing this fault. For example it took a while, but Audi finally admitted a manufacturing fault with their 2.0TFSI engines leading to excessive oil consumption and damage to the engine cylinders. As such, anyone with the issue had the repair done for free. It took a lot of examples and shouting before they accepted liability though...0 -
It is always a gamble buying a used car on PCP which will be over 5 years old once the PCP loan ends. There is always a risk of an expensive repair required before the finance period finishes.
I am however surprised a Honda has failed, assuming it has been serviced regularly. What is the problem?
Boyfriend is liable for paying the PCP payments and paying off the debt if the car can't be repaired.
Other option is to have a 'bodge' fix and hand the car back once 50% of the PCP payments have been made.0 -
daveyjp said:It is always a gamble buying a used car on PCP which will be over 5 years old once the PCP loan ends. There is always a risk of an expensive repair required before the finance period finishes.
I am however surprised a Honda has failed, assuming it has been serviced regularly. What is the problem?
Boyfriend is liable for paying the PCP payments and paying off the debt if the car can't be repaired.
Other option is to have a 'bodge' fix and hand the car back once 50% of the PCP payments have been made.
Not sure how a "bodge fix" followed by a VT is going to help. Voluntary termination doesn't take away the legal responsibility of handing the car back in a reasonable condition.0 -
Ebe_Scrooge said:What exactly is wrong with it? £4K sounds an unusually large bill. Is it a known fault that should have been fixed under recall, or is it down to lack of correct servicing? More details needed before we can offer any meaningful advice.0
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daveyjp said:It is always a gamble buying a used car on PCP which will be over 5 years old once the PCP loan ends. There is always a risk of an expensive repair required before the finance period finishes.
I am however surprised a Honda has failed, assuming it has been serviced regularly. What is the problem?
Boyfriend is liable for paying the PCP payments and paying off the debt if the car can't be repaired.
Other option is to have a 'bodge' fix and hand the car back once 50% of the PCP payments have been made.
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shiraz99 said:l_maz95 said:My bf's car is 3 years into a PCP contract and has now sustained extensive damage to the engine which is going to cost upwards of £4k. The car has only done 30k miles on the clock, 5 years old, only used to travel to work in the area every day when it has all of a sudden broken down due to something with the engine, we have been told this is a common thing with this car type. It has been to 3 garages who have said it is not worth being repaired as it is going to be so expensive. The car is no longer under any warranty, Honda have said they will contribute 1k to repair costs as a gesture of goodwill but that is it. Insurance will not cover this type of damage. We have been advised to not drive the car as it is not safe to do so as at some point the engine will completely fail. Can anyone please help with what options are available to us, we can't afford a repair over £3k for a PCP car
You do have your statutory consumer rights, under the Consumer Rights Act (2015) but you would need to prove that any fault was present when you took delivery of the car. The other complication is that it's a PCP so your bf will need to work with the finance provider to get any sort of remedy.0
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