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Lloyds Bank customer service calls

pennylonglane · 2022-10-07 10:04:29

Sorry if this has appeared before: does it really cost £6 + a connection charge to phone Lloyds with a bank account query? If so, that's outrageous. So many branches closed I've got to travel into town with a query that could easily be sorted out over the phone.

Comments

Bigwheels1111 Posts: 3,067 Forumite

10 October 2022 at 8:26AM

Just be carful with calls to jersey and guernsey as 01, but not covered by mobile minutes.
Got hit years ago with a £15 bill, questioned it and was told not covered.
I said where does it state this in my contract, errrrr not sure was the answer.
So they refunded me.
Now it states it in your contract if you look closely.

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