eonnext

mickyb71

Why have Eonnext discounted the government rebate off my estimated monthly bill instead of my actual usage.Surely this is incorrect,as for an instance if we went on a 2 week holiday the fuel usage wouldn't be as much and I wouldn't be getting any rebate but Eonnext would?

The_Fat_Controller

Read the website as to how they are applying the rebate for your particular billing method.

The £400 will be credited to your account, Eonnext are not getting any of it !

If the rebate is more than your usage then your account will move into credit and that will be used against future bills.

Nobody is going to steal the rebate, LOL !

mickyb71

No Eon have already reduced my estimated monthly direct debit by £66

mickyb71

Surely the correct way would be to wait for the monthly readings then discount the £66 off that.

The_Fat_Controller

Why ?

The company can decide the way they wish to apply the rebate, you'll get your £400.

Once again, what does their website advise ?

matelodave

Does it really make any difference, you'll get the discount/grant/handout/bribe or whatever you call it. 

I'm with Eon-Next and they've reduced my DD by £66 but credited my leccy account by the £66 which means I've actually got the money in my bank account to squander on something else rather than leccy - what's not to like about that.

They could have just left my DD where it was and credited my account with £66 and put it even further into credit in anticipation of a long hard winter.

I know someone who was expecting a £400 lump so he could go on holiday - he's a bit disappointed

Astria

mickyb71 said:

No Eon have already reduced my estimated monthly direct debit by £66

So you are paying £34 (for example as we don't know your payments) but getting £100 of energy credit to use whenever you wish, whats wrong with that?

Why do they need to wait for your monthly reading?

molerat

Eon Next have reduced your direct debit by £67 (they are doing this for each of the 6 months instead of £66 x 2 and £67 x 4)

They have credited your account with £66 from the government. (and will credit another £66 in Nov and £67 for the following 4 months)

Your electricity account has the same monthly amount going into it (actually £1 less for Oct & Nov explained by the above)

You have £67 per month more in your bank account to spend however you wish - you could even make a one off payment each month for 6 months to your gas account or buy logs, coal or oil.

See how it works now.

stewie_griffin

I’m not sure you’ve understood the process. As you pay by DD then your monthly payments will be reduced by £66 for the next six months. E.ON Next will also apply a credit of £66 to your account once a month (the first one was added to my account yesterday). The amount you actually use each month is therefore largely irrelevant.

mickyb71

stewie_griffin said:

I’m not sure you’ve understood the process. As you pay by DD then your monthly payments will be reduced by £66 for the next six months. E.ON Next will also apply a credit of £66 to your account once a month (the first one was added to my account yesterday). The amount you actually use each month is therefore largely irrelevant.

My apologies for not understanding the process.My estimated usage was taken out when my old contract expired in August,I took out a new contract at 50.89pkwh for electric and 12.87p for gas for which the DD was £220.53,which was altered to £153.53,since then a maximum price per kwh for gas and electric was introduced so my way of thinking is that I should have been given the £66 off a new DD estimate,because of the rate change

molerat

Your current DD is £220.53 based on your energy use & costs at some point, any change to that is outside of the EBSS scheme.

That DD has been reduced by £67 by the EBSS and £66 credit applied to your energy account.

You need to speak to your supplier to get them to re-assess what your DD should be at the reduced rate but that is likely the next job on their list, they have had a lot to do over the past few weeks.