EDF Energy Payment

GlasgowExpat2

EDF have credited me with 2 x £66 energy payments ! Has anyone else had this?
i pay on receipt of bill

sebtomato

GlasgowExpat2 said:

EDF have credited me with 2 £66 energy payments ! Has anyone else had this?

No, I have received nothing so far (direct debit)

dunstonh

Having one of these would be expected.  One in October and another in November.

GlasgowExpat2

dunstonh said:

Having one of these would be expected.  One in October and another in November.

I know. I was expecting one payment but not two. They were made on different dates. Will wait to see what happens in November but curious to see if anyone else had received two payments. 

Fairzo

I've had £66 credit added to my EDF account. A little confusing as I'd anticipated it being paid into my bank account.

I've just changed from monthly budget direct debit to monthly whole amount so maybe different methods of credit for each. 

(Appreciate this doesn't answer the question 😟).

Robin9

Had 1 £66 yesterday as a credit and now a REFUND which will be credited to bank in 4/5 days

brewerdave

Robin9 said:

Had 1 £66 yesterday as a credit and now a REFUND which will be credited to bank in 4/5 days

BG have done it similarly - account showing credit of £66 as "miscellaneous credit" yesterday , then "outgoing payment"  of £66 subsequently.

GlasgowExpat2

I definitely have two credits as my balance is showing as +£132

JustTakeAllMyMoney

In the EDF app I see a refund of £66 and a payment of £66 but I never received the refund in bank so I'm confused what's going on as overall I'm flat, rang edf they had no idea and apparently the system is down due a upgrade who does an upgrade in working week on an IT system. 

pochase

Fairzo said:

I've had £66 credit added to my EDF account. A little confusing as I'd anticipated it being paid into my bank account.

I've just changed from monthly budget direct debit to monthly whole amount so maybe different methods of credit for each. 

(Appreciate this doesn't answer the question 😟).

For monthly whole amount the payment is deducted from the bill and not returned after the direct debit goes through. That is also explained on their web site.

GlasgowExpat2

How do I transfer the credit to my bank account. It says to complete a form but I can’t fine it on the website ?