OODIE impossible return. Where are my rights?

elsien

IvanOpinion said:

Aylesbury_Duck said:

TadleyBaggie said:

As per @Aylesbury_Ducks post I think Occam's razor applies here.

Careful, someone might click on that and buy one!

But can you return it?

According to their website, yes.

Do you have a returns policy?

✔︎ Sorry, we know this is the boring legal mumbo-jumbo, but take a minute to have a read of our return policy.

We offer free returns for 30 days from the date of delivery/receiving of order. However, not all items are eligible. Any exclusions will be called out on product pages and / or at checkout. To be eligible for a return:

1. Item(s) have to be initiated for return and placed in the post within 30 days of the delivery/receiving of order.
2. Item(s) were not marked “Final Sale” or “Non-Returnable” at the time of purchase, unless faulty.
3. Item(s) must be in the original packaging, which must be in original condition. This includes an attached swing tag, bow, shoe boxes and jewellery packaging.

You will be asked to put your photography skills to the test and provide a photo of your item prior to sending it back to us so we can assess the condition.

They say that they send out a free returns label. I'm guessing that's the part the OP is having problems with. Have you tried them on Twitter, if they're on there? 

skyrocket123

God that hoodie is truly hideous! Who WOULD want it?