Virgin fixed rate ISA transfer form?

Yorkshire_Pud

I opened the isa online Sunday and answered the question about providing details for the transfer in of my ISA with Nationwide and the reference. I assumed that was enough for Virgin to start the transfer process. However one message in my online banking and an email state I have to send in a completed Transfer Authority form. I haven’t got one, haven’t been advised where to obtain one or if it would be sent to me or have to download or who knows. Clear as mud.

Does anyone know if the completed online form details are sufficient?

I just sent, maybe, a secure message in online banking but when I pressed send it cut straight to the virgin log in page! Presumably while I was composing the message I was timed out for inactivity. Can always cancel within the 14 days and go elsewhere I suppose.

sparkiemalarkie

I had this problem about 3 weeks ago......
I ended up going into the Virgin branch and CS downloaded the correct form and filled it in for me...
Sorry I can't help

sx

Malchester

I am transferring 2 ISA into a Virgin fixed rate ISA. The 1st is from UBLUK and theirs is done electronically as they were on Virgins pull down list during the application process. The 2nd is from Buckinghamshire Building Society which is not on their list of electronic transfers and it guided me to the transfer from.  Perhaps the easiest way is to click on transfer an ISA to Virgin  (directly under the name of the account) then where it asks for the name of the bank you are transferring from click that it is not listed and you will get to form.  I'm sure there will be a simpler way but this worked for me 

Yorkshire_Pud

@Malchester yes I did select Nationwide from the menu provided so fingers crossed it worked. They did ask for the form in the email though but that’s probably an auto generated message. Or not who knows, it’s all about Communication.

 Will try phoning unless long wait er let me guess……

Malchester

There is a live chat feature that I got onto very quickly yesterday after waiting ages on the phone before putting it down. Have just looked again but cannot find it anywhere!!!

Yorkshire_Pud

Now Nationwide have brought out a 4% one year fix isa I’m hoping Virgin haven’t got my instruction!
Its three days since opening the VM isa so within the 14 day cooling off period but if Virgin have made the request for transfer it could get messy.

Can I just phone Nationwide and tell them not to proceed?

A._Badger

Yorkshire_Pud said:

Now Nationwide have brought out a 4% one year fix isa I’m hoping Virgin haven’t got my instruction!
Its three days since opening the VM isa so within the 14 day cooling off period but if Virgin have made the request for transfer it could get messy.

Can I just phone Nationwide and tell them not to proceed?

That's not a ISA, is it? AFAICS it's a 1 year fixed rate bond.

wiseonesomeofthetime

Yeah, definitely and ordinary bond - https://www.nationwide.co.uk/savings/fixed-rate-online-bond/

savit4l8er

Members with a maturing ISA can have a new 1 yr fix at 4%. That is not an ordinary bond.
You can only see it by looking at the maturing option so not everyone will without digging. 

Yorkshire_Pud

The isa has been transferred so I will miss out on the NBS 4%. C’est la vie 

As Yaz would say the only way is up.